Front of House
EMCOR UK
Date: 4 hours ago
City: London, England
Contract type: Full time
Duties/Responsibilities
Location: Victoria Street, London
Salary: Up to £30,593 + OT
Working Hours: Monday to Friday 08.00 am - 17.00 and 09.00 am - 18.00 pm (rotating shift pattern)
Contract Type: Permanent, Full Time
Benefits: 25 days holiday plus bank holiday, Access to Flexi Benefits (including discounts for leisure and retail) Cycle to Work Scheme, Learning and Development opportunities and more.
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview
To provide a professional and dedicated reception service toour customer facility based in Victoria Street, London. Please note , this role requires Advanced Screening/BPSS Clearance prior to start.
What You'll Do
Who You'll Be
Benefits:
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
Location: Victoria Street, London
Salary: Up to £30,593 + OT
Working Hours: Monday to Friday 08.00 am - 17.00 and 09.00 am - 18.00 pm (rotating shift pattern)
Contract Type: Permanent, Full Time
Benefits: 25 days holiday plus bank holiday, Access to Flexi Benefits (including discounts for leisure and retail) Cycle to Work Scheme, Learning and Development opportunities and more.
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview
To provide a professional and dedicated reception service toour customer facility based in Victoria Street, London. Please note , this role requires Advanced Screening/BPSS Clearance prior to start.
What You'll Do
- Answer the switchboard in an efficient and professional manner, within a target of 5 rings.
- Takr detailed notes on inbound calls ensuring caller's name, company, contact information and reason for call is documented and passed down to the appropriate recipient prompty.
- Greet visitors ensuring all names and details are logged and recorded in the visitor’s book on reception and notifying the appropriate EMCOR UK member of staff. All visitors must have appointments and be accompanied at all times.
- Assist with maintaining the site telephone extension list and ensuring all appropriate staff are provided with an up to date copy.
- Project a professional and positive image at all times to both internal and external customers.
- Ensure that security processes regarding the access of staff and visitors into Premier House are adhered to.
- Assist with the distribution of incoming faxes, particularly those marked urgent, and notification to relevant person on receipt to reception.
- Assist with meeting room bookings, ordering refreshments and making tea and coffee, when required.
- Oversee the buildings archive storage room and ensure it is kept tidy. To oversee the buildings archive log and liaise with departments to ensure archiving is carried out on a regular basis.
- Assist Management Assistant with ad hoc duties for the site.
- Provide back-up administration support as and when required.
Who You'll Be
- Excellent telephone manner
- Good communication skills
- Smart, presentable appearance
- Use of own initiative
- Personable, approachable and able to work as part of a team
- Extensive reception experience
- Good switchboard skills
- Well organised with the ability to prioritise
- Good IT skills including Word, Excel and Lotus Notes
Benefits:
- 25 Days holidays + Bank holidays
- Holiday Buy Scheme - up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
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