Veterinary Receptionist (Maternity Leave)

Vet Record Careers


Date: 10 hours ago
City: Sittingbourne, England
Contract type: Part time
We are hiring!

Here at Wellpets, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team! This is a part-time role covering maternity leave (12 months) with the possibility with it becoming permanent.

What does the role involve?

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.

Your Duties And Responsibilities Will Include

  • Liaising with the clients and the clinical staff to provide a high level of customer care.
  • Meeting and greeting clients and pets.
  • Booking appointments and diary management.
  • Managing telephone and email enquiries.
  • Taking payment for services and products.
  • Managing cash and end-of-day banking.
  • Maintaining a clean and safe space for our clients and their pets.

About the rota and location

This is a part-time role working 30-32 hours per week including 1 in 4 weekends. The shifts will be between 8:00am and 6:30pm.

Location- Sittingbourne (may be required to cover Sheppey branches).

Our ideal candidate

  • Previous customer care and reception experience is essential.
  • Excellent communication and computer skills.
  • Enjoy working as part of a team within a busy environment.
  • Able to work on own and prioritise daily tasks.
  • An interest in animal care/ welfare and desire to work within a busy veterinary practice.

About Us

Wellpets provide professional, dedicated veterinary care to achieve the highest standards of practice. Our small animal practices are located in North Kent. Our surgeries feature a variety of in-house diagnostic facilities. Our experienced and caring teams of vets, nurses and support staff offer a complete veterinary service from routine examinations, vaccinations, to surgery.

At Wellpets we aspire to work in a positive, caring environment where we know we can make a difference by doing all we can to love and look after pets and their people.

In addition to a competitive salary, you will benefit from:

  • 6.6 Weeks annual leaveFTE
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
  • Cycle to work scheme
  • Initiatives focused on employee wellbeing
  • Non-accidental injury support
  • Learning and development opportunities via the IVC Evidensia Academy
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
  • Pension scheme
  • Discounted staff pet care
Post a CV