Account Manager
Johnson Controls
Date: 5 hours ago
City: Pontypridd, Wales
Contract type: Full time
About Us
CDS are a leading electronic security solutions provider, specialising in the design, sale, and installation of integrated electronic security systems including; access control, CCTV, automation, intruder detection, and intercom systems. With operations spanning across England and Wales, our client base includes schools, universities, places of worship, local authorities, public space CCTV programs, local government entities, and high-security CPNI utility sites.
Role Overview
We are seeking an experienced and driven Account Manager / Business Development Manager to manage key client relationships and drive business growth through strategic sales initiatives. This dual role will combine maintaining and expanding relationships with existing clients and identifying and converting new business opportunities within our core sectors.
Key Responsibilities
Account Management
CDS BDM Job Description
CDS are a leading electronic security solutions provider, specialising in the design, sale, and installation of integrated electronic security systems including; access control, CCTV, automation, intruder detection, and intercom systems. With operations spanning across England and Wales, our client base includes schools, universities, places of worship, local authorities, public space CCTV programs, local government entities, and high-security CPNI utility sites.
Role Overview
We are seeking an experienced and driven Account Manager / Business Development Manager to manage key client relationships and drive business growth through strategic sales initiatives. This dual role will combine maintaining and expanding relationships with existing clients and identifying and converting new business opportunities within our core sectors.
Key Responsibilities
Account Management
- Build and maintain strong, long-lasting relationships with existing clients across various sectors.
- Serve as the primary point of contact for customer needs, ensuring satisfaction and trust.
- Develop a deep understanding of each client’s operational needs and provide tailored security solutions.
- Monitor ongoing service and installation contracts to ensure SLA compliance and performance standards.
- Identify and pursue new business opportunities in both established and emerging markets.
- Conduct market research to understand sector trends, competitor offerings, and client requirements.
- Lead the end-to-end sales process, including lead generation, proposal development, presentations, and contract negotiation.
- Collaborate with engineering and operations teams to ensure feasibility and profitability of proposed solutions.
CDS BDM Job Description
- Experience in a sales or account management role, or engineering experience within the electronic security or technology sectors.
- Strong understanding of integrated security systems including access control, CCTV, intruder alarms, and intercoms.
- Experience working with schools, local authorities, or CPNI sites is highly desirable.
- Familiarity with NSI/NACOSS or other relevant industry standards.
- Exceptional communication, negotiation, and interpersonal skills.
- Self-motivated with the ability to manage a regional territory and travel as needed.
- Full UK driving licence required.
- Relevant technical certifications or sales training within the security industry.
- Knowledge of public sector procurement processes.
- Experience using CRM systems such as SalesForce & Simpro for managing leads, opportunities, and pipeline forecasting.
- Competitive base salary with performance-based commission structure (Sales incentive Scheme).
- Company vehicle or vehicle allowance.
- Pension scheme
- Ongoing training and career development opportunities.
- The chance to work with a passionate, skilled team in a fast-growing business with a strong reputation in the industry.
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