Traffic Officer

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Shift Pattern: Varied rota given in advance. Shifts will be between the hours of 5am and midnight.

Our client, The NEC and Resorts World Arena, stage 500 world-famous public events like Crufts, Horse of the Year, Motorbike Show, BBC Good Food Live and Gardeners World Live to huge international trade exhibitions. The Arena hosts over 210 days of shows a year for 1m visitors.

As a Traffic Offer, you will be led by the traffic and logistics manager, and report into the onsite traffic supervisors based on the NEC campus (B40 1NT).

The traffic and logistics team manage the vehicle and pedestrian movement across the campus and 16,500 car parking spaces on site. The traffic team are also the first responders to any road traffic incidents and manage the building and breakdowns of exhibition halls.

The events world can be high pressured, fast paced, and quick to change. So we are looking for a calm, positive, customer focused individual who understands the importance of their role and teamwork.

An SIA door supervisor licence is desirable however,
successful candidates who do not hold this are to enrol and pass a SIA door supervisor course within 3 months of start date - funded by OCS.

Main duties:

• Directing vehicles in a safe and efficient manner
• Controlling access into a secure area
• Using the radio to communicate with the Traffic team and the Site Operations Centre
• Work alongside other NEC departments, to maximise the customer experience
• Escorting Emergency Services in one of our Traffic vehicles
• Patrolling site and reporting incidences
• Limiting inner area access via Gate Houses
• Implementing roadblocks and managing congestion on site
• Working as a team to uphold safety and security practices
• Liaising with customers, exhibitors and VIPs in a friendly professional manner
• You will excel at customer communications and go out of your way to assist in any way you can

To be successful in the role, you will need:

• SIA Door Supervisor Licence is desirable
• Full UK driving licence is essential
• IOSH is desirable
• Experience in a traffic or logistics role is essential
• Experience in security and stewarding is desirable
• Experience in events is desirable
• Enjoy being outdoors meeting and greeting visitors
• Excellent verbal communication skills
• An enthusiastic can-do attitude
• The ability to work on own initiative and as part of a team
• Excellent time-keeping

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.