Administrator

About The Role

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Are you an organised and detail-oriented individual looking for a dynamic administrative role in healthcare?

We are seeking an Administrator to join our busy Practice Plus Group team, supporting both NHS and self-pay patients with a range of diagnostic imaging procedures. You will also be required to cover the reception desk, appointment scheduling and data entry when required. This role is ideal for someone who thrives in a fast-paced environment, enjoys working as part of a collaborative team, and is passionate about delivering excellent patient care

This is a part-time position, working 21 or 22 hours a week. You MUST be able to work Tuesdays and Thursdays.

What you'll be doing

As our Administrator, you will play a crucial role in ensuring the smooth running of our clinical administration process. Your responsibilities will include:

• Processing patient referrals and ensuring accurate clinical and demographic information is captured.
• Managing completed diagnostic reports, forwarding them to referring clinicians and patients.
• Handling patient and customer queries, directing them to the appropriate team members.
• Supporting the appointment scheduling process and assisting with data entry.
• Covering reception duties when required, ensuring a friendly and professional welcome for patients.
• Ensuring confidentiality and professionalism when handling patient data.
• Participating in team discussions, training, and development, contributing to a positive and efficient working environment.

Full training and support will be provided to help you succeed in this role

What we’ll look for in you

We’re looking for a proactive and customer-focused Administrator who has:

• Strong administrative skills, with experience in data entry and keyboarding
• Previous experience in customer service or a telephone-based role
• Excellent communication skills, both written and verbal
• The ability to prioritise tasks and work efficiently under pressure
• A friendly and professional attitude, ensuring high-quality service for patients
• Flexibility and a willingness to learn new skills.
• Desirable but not essential: Experience working in a healthcare setting or familiarity with medical terminology.

Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.

This is a part-time position, working 21 or 22 hours a week. You MUST be able to work Tuesdays and Thursdays.

What you can expect in return;

• A full time equivalent salary of £23,809.50
• Work either 21 or 22 hours a week; working Tuesdays and Thursdays
• An extensive range of wellbeing and lifestyle benefits
• Working within a friendly and supportive team
• The support you need to grow in your role and continue your professional development
• 10 days holiday increasing with service plus bank holidays
• The support you need to grow in your role and continue your professional development

If you have any questions, contact [email protected]

Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed.

Applicants must have the right to work in the UK.