POA Administrator FTC

Job Description

POA Administrator FTC | Spire Bushey | Full time | FTC 12 Months 37.5 hours per week | Great Benefits and Competitive Salary

Job Purpose

To assist the pre-operative assessment lead in providing a high level of administrative support for Pre-operative (Inpatients and day case) Located in Pre-Operative Assessment area, this role will ensure the provision, accuracy and maintenance of all medical notes and associated clinical pathways, labels, wristbands and all other mandatory requirements on day of pre-operative assessment and day of admission. Ensuring that the hospital meets the regulatory and Spire standard of the single patient record.

This role requires good communication and liaison with all hospital departments.

Hours of work: 7:30 – 3:30 Monday – Friday.

Overall Responsibilities

• Forward planning from the Clinic and TCI lists to ensure that minimum data set (Medical Records, Booking Form, GP referral, GP clinical summary are on site and available for the patient’s pre-operative assessment appointment and the date of admission.
• With the help of the pre-operative administration and clinical team ensuring all short dated bookings 7 days patients are captured and minimum data set (Medical Records, Booking Form, GP referral, GP clinical summary are available as above.
• Ensuring absolute accuracy with notes, associated clinical pathways, labels, wristbands
• and all other mandatory paperwork as per check lists.
• Maintain hospital and departmental electronic and manual filing systems accurately.
• Use track file to receive and return medical notes to all departments.
• All patient notes and associated paperwork to be on the ward within the agreed period for short dated patients 7 days.
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• Undertake any training or development as required to acquire skills and knowledge to undertake role competently
• Assistance with capturing ePOA questionnaires by contacting all patients with completion rate 100%.
• Booking of mini clinic appointments
• Capturing GP summaries for all POA patients and file in medical records ahead of POA.
• Compiling patient information packs ready to be given out in mini clinic.
• Filing all loose documentation in medical records prior to going to next department.
• Undertake necessary filing and printing for POA Nurses.
• Preparing PROMS information pack and supporting patients to complete while they are in the hospital attending mini clinic and validating all PROMS data online ( matching up SAP)
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
• Contacting patients on NFC pathway, informing Consultant and Anaesthetist and arranging mini clinic if required for NFC patients.
  
  

Experience

Good standard of secondary education with demonstrable literacy and numeracy skills

• Track record of successful delivery in a similar role, in an office and / or customer service environment
• Good telephone manner
  
  

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
  
  

Spire Healthcare is committed to creating an environment that will attract, retain and motivate its people. We are an equal opportunities employer, committed to the health and well-being of all our colleagues and consultants. We firmly believe that it is our people that make the business successful and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.

If you feel you could apply your experience to this exciting role and are motivated by the opportunity, then please apply today.

About Us

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About The Team

At Spire Harpenden Hospital, we pride ourselves on our comprehensive private hospital services and high standards of care for our patients. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare.