Receptionist

About Brompton:

Brompton Bicycle is not just a brand; it's a symbol of innovative urban mobility. Founded in London in 1975, we have become a bit of a global icon, with our easily recognisable design and unwavering commitment to making city cycling smarter and more accessible.

At the heart of our success is our ingenious foldable bike – a testament to British engineering excellence. The compact and portable bicycles have revolutionised urban transportation, offering a practical and eco-friendly solution for navigating bustling cityscapes.

Our dedication to sustainability, quality craftsmanship, and stylish design has earned us a loyal following of cycling enthusiasts and commuters worldwide. We are on a mission to create greener, more efficient cities and dedicated to our motto – Create Urban Freedom for Happier Lives. 

If you're ready to pedal your career in a new direction and be a part of something truly special, read on to learn more about this exciting opportunity!

The role:

The Receptionist will be the first point of contact for the organization; and as such it’s important that they deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all our guests. They will coordinate the movement of all visitors to the building in a professional and helpful manner as well as providing an overflow of administrative support for the office. The Receptionist will pride themselves on their professional and upbeat manner, enjoying going out of their way to help others.

Key Responsibilities:

• To assist departments with their day-to-day administration tasks, and to provide administration assistance when required
• Answering the phone in a professional manner and taking messages where necessary
• Managing the visitor’s clock in system; using the pre-registration system
• Keeping the reception area spotless
• Stock take and ordering of stationery in a timely manner for a seamless supply. Resourcing when necessary to ensure best quality and value is obtained
• Ordering of canteen supplies (tea, coffee, sugar)
• Ordering of refreshments for meetings as required
• Potentially will be responsible for franking post.
• Assisting other members of the office team with mail outs, filing, and any other overflow duties
• Management of meeting rooms calendars – including liaising with employees directly where there are clashes.
• Safety shoes issuing and management.
• Assisting with staff locker allocations and key press management
• Assisting with car park allocation and process
• Support with ordering and issuing uniforms.
• Assisting with staff loan bike allocations and signing over
• Managing reception bikes, ensuring that they are in good condition.
• Assist with setting up factory tours when required and being the point of contact.
• Assist with on boarding new staff members as directed.
• Assist with internal social events and activities (staff socials, bike outings, xmas events)
• Support with the upkeep, maintenance, and food supplies for the breakfast bar
• Assist with ordering staff gifts (baby plaques, wedding presents, flowers for bereavements)
• Setting up bikes to show visiting clients/customers/tours
• Assisting with the fire drill procedure / administration
• Support car parking policy with management of the system and electric car charging system.
• Assisting overflow parking solutions.
  
  

Who you are:

• Friendly, helpful, and confident personality
• Good communication skills
• The ability to stay calm under pressure
• The ability to be polite but firm when dealing with difficult, impatient, or upset people
• Good organisational and IT skills
• The ability to follow safety and security procedures, and put them into effect
• The ability to use office equipment such as switchboards and photocopiers
• Interest in the work of the organisation
  
  

You might not tick all the boxes, and that’s okay, we still encourage you to apply. Here at Brompton we are always looking for people that share the same values and attitudes as we do, as we continue to build diverse teams and a sense of community which is made stronger by each new individual who joins.

Sustainability and Health & Safety Responsibility:

• Use socially and environmentally responsible practices while in the workplace and accept and follow relevant training, policies, and procedures, complying with all applicable laws, and regulations.
• Cooperate with management to ensure the Company remains compliant and sustainability and H&S performance continuously improves.
• Report all hazards, near misses, incidents and/or injuries to management immediately by complying to local incident reporting requirements.
• Use tools, equipment and Personal Protective Equipment (PPE) as required by job role and as instructed.
• Take reasonable care for the health and safety of yourself and of any other persons who may be affected by your acts or omissions at work.
  
  

Benefits at Brompton:

Brompton offers you an excellent working environment with enthusiastic colleagues who get along, communicate and co-operate well with each other. The working climate is informal, but we work hard. Next to good terms of employment, Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international and ambitious environment. We are all proud to be part of Brompton Bicycle Ltd; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills.

• Annual Leave – 25 days annual leave, plus all UK bank holidays.
• Competitive Salary – Plus workplace pension scheme and profit share bonus.
• Brompton Discount - Get ready to bike in style, as all employee’s receive up to 60% off their very own bike and accessories, plus there are discounts for your friends and family too.
• Social activities - Throughout the year enjoy time with your colleagues as we host an annual Summer and Christmas party, annual bike rides (both inside and outside the UK), Birthday breakfast, volunteering activities and family fun days just to name a few.
• Learning and Development - Access to free Linkedin Learning and opportunity to devote some of your time at work to personal development. We value professional development and actively promote internal promotions and opportunities.
• Benefits - Workplace Pension Scheme, Care and Health Support, Flexible Working, Cycle to Work Scheme and other benefits.
• Mental Health – We provide access to a confidential EAP that offers counselling, resources and support for various mental health challenges. There’s also Head Space, Brompton’s approved wellness program for employees.
• Paid Leave – We offer an enhanced Family, Paternity and Maternity leave pay.
  
  

Brompton was listed amongst the best UK workplaces in 2020 and was awarded silver investors in People Accreditation and London Living Wage Employer in 2021.

Diversity, Equality and Inclusion Commitment

Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.