Supporter Care Administration Volunteer
Teesside Hospice
Date: 12 hours ago
City: Middlesbrough, England
Contract type: Full time
Department: Fundraising
Location: 410 Linthorpe Road,
Time Requirement: Flexible to suit you.
1-4 days per week office based between hours of Monday and Friday, 9.00am to 5.00pm
DBS Check needed? No
Age Requirements: From 18 years old plus
Role Summary: The Role is to support the fundraising team with administrative support, such as producing thank you letters, helping with event administration.
What We Need You To Do
Your first line of support and for any enquiries will be Supporter Care to support you in your role.
Communications
Supporter care will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.
You will be provided with a Teesside Hospice volunteer badge
Benefits
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
Employee Benefits
Reimbursement of reasonable travel expenses
Keep your train and bus tickets to claim back travel expenses
Flexible Working
Possibility of varied start and finish times and Hybrid Working.
Provided lunch if you volunteer for more than 5 hours per day
Claim back your lunch costs when you volunteer for more than 5 hours.
Opportunities for training and personal development
We provided additional training and taster sessions for different roles.
Access to discounts with other retailers and companies
Access to discounts with other retailers and companies
Location: 410 Linthorpe Road,
Time Requirement: Flexible to suit you.
1-4 days per week office based between hours of Monday and Friday, 9.00am to 5.00pm
DBS Check needed? No
Age Requirements: From 18 years old plus
Role Summary: The Role is to support the fundraising team with administrative support, such as producing thank you letters, helping with event administration.
What We Need You To Do
- Manage incoming and outgoing telephone communications to ensure a high level of customer service.
- Assist with the maintenance of Constituent records.
- Taking post to Post Office, when appropriate.
- Assist with preparation for events as required.
- Keeping internal information confidential and respecting staff members.
- Communicating when not able to attend a shift.
- Ability to work in a team
- Good attention to detail
- Good Microsoft Office skills
- Opportunity to gain fantastic skills and experience within a supportive team.
- Volunteer induction training
- Any other training identified as appropriate to the role
Your first line of support and for any enquiries will be Supporter Care to support you in your role.
Communications
Supporter care will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.
You will be provided with a Teesside Hospice volunteer badge
Benefits
- 20% discount off purchases made in our shops.
- Opportunities for training and personal development
- Reimbursement of reasonable travel expenses
- Provided lunch if you volunteer for more than 5 hours per day
- Access to discounts with other retailers and companies
- 10% discount in the Northgate Tea Rooms.
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
Employee Benefits
Reimbursement of reasonable travel expenses
Keep your train and bus tickets to claim back travel expenses
Flexible Working
Possibility of varied start and finish times and Hybrid Working.
Provided lunch if you volunteer for more than 5 hours per day
Claim back your lunch costs when you volunteer for more than 5 hours.
Opportunities for training and personal development
We provided additional training and taster sessions for different roles.
Access to discounts with other retailers and companies
Access to discounts with other retailers and companies
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