Customer Service Modern Apprentice
Scottish Apprenticeships
Date: 14 hours ago
City: Inverness, Scotland
Contract type: Full time
Job Overview
Job purpose
Customers will spend more time with the service department than sales during the life cycle of their vehicle. Our service team builds and retains long-term relationships with customers and provides a seamless journey that is defined and led by the customer. As an Apprentice within our aftersales department, you will be in a key customer-facing position. When customers need help with aftersales, you’ll be their connection to the Toyota brand and values. You’ll enrich customers’ lives by keeping expectations managed and ensuring that customer issues are resolved. As an Apprentice Aftersales Advisor, we’ll count on you to manage the customer experience throughout the service/repair process, supporting customers during the life cycle of their new or used vehicle.
We are all Brand Ambassadors and live and breathe the Toyota brand and values and are by nature passionate about the products and services that we offer.
Joining us as an Apprentice Aftersales Advisor offers you the opportunity to develop your career with one of the world's most prestigious companies, working alongside some of the industry’s best talent. Toyota are the highest ranked Automotive Brand in the world and spend more on R&D than any other company, leading the way in Hybrid engine technology and innovation. We are constantly evolving so there is always something new just around the corner!
For this position you must have good communication skills, confident and enjoy working as part of a team.
Apply for this apprenticeship
Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.
Apply now
Job purpose
Customers will spend more time with the service department than sales during the life cycle of their vehicle. Our service team builds and retains long-term relationships with customers and provides a seamless journey that is defined and led by the customer. As an Apprentice within our aftersales department, you will be in a key customer-facing position. When customers need help with aftersales, you’ll be their connection to the Toyota brand and values. You’ll enrich customers’ lives by keeping expectations managed and ensuring that customer issues are resolved. As an Apprentice Aftersales Advisor, we’ll count on you to manage the customer experience throughout the service/repair process, supporting customers during the life cycle of their new or used vehicle.
We are all Brand Ambassadors and live and breathe the Toyota brand and values and are by nature passionate about the products and services that we offer.
Joining us as an Apprentice Aftersales Advisor offers you the opportunity to develop your career with one of the world's most prestigious companies, working alongside some of the industry’s best talent. Toyota are the highest ranked Automotive Brand in the world and spend more on R&D than any other company, leading the way in Hybrid engine technology and innovation. We are constantly evolving so there is always something new just around the corner!
For this position you must have good communication skills, confident and enjoy working as part of a team.
Apply for this apprenticeship
Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.
Apply now
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