Validations Processor
Agena Group
Date: 20 hours ago
City: Newton Abbot, England
Contract type: Full time
Company Description
Agena Group is on an exciting and ambitious growth trajectory with diversification and innovation at its heart, underpinned by strong social value and ESG credentials, and celebrated as a multiple-award winner. Yes, our roots are in car-park management, however, we’re so much more - expanding into new verticals to disrupt industry norms and elevate our sector with technology-led solutions that deliver measurable business impact for our clients, as well as improve the public’s everyday experience of travel and parking.
Position
We are looking for someone to join us as a Validations Processor who can monitor ANPR, CCTV and Self-Ticket enforcement, maintaining high levels of data entry and accuracy when issuing Parking Charge Notices (PCNs) to any vehicle in breach of the parking conditions.
Each member of the Validations Team has a primary processing area of either ANPR, CCTV or Self-Ticket, but will be cross trained to provide support to other areas, where needed.
Responsibilities And Duties
Who you are
We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.
Employee discount schemes
Mental health support
Free snacks
Free parking
Casual dress code
Other information
Salary: £25,396.80 per annum
Hours: 40 per week; Monday - Friday 9am - 5pm
Location: Newton Abbot with weekly hybrid flexibilities
Additional Information
We know there’s more to life than work – that’s why when you join Agena, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact [email protected]
(No agency speculative contact – thank you)
Agena Group is on an exciting and ambitious growth trajectory with diversification and innovation at its heart, underpinned by strong social value and ESG credentials, and celebrated as a multiple-award winner. Yes, our roots are in car-park management, however, we’re so much more - expanding into new verticals to disrupt industry norms and elevate our sector with technology-led solutions that deliver measurable business impact for our clients, as well as improve the public’s everyday experience of travel and parking.
Position
We are looking for someone to join us as a Validations Processor who can monitor ANPR, CCTV and Self-Ticket enforcement, maintaining high levels of data entry and accuracy when issuing Parking Charge Notices (PCNs) to any vehicle in breach of the parking conditions.
Each member of the Validations Team has a primary processing area of either ANPR, CCTV or Self-Ticket, but will be cross trained to provide support to other areas, where needed.
Responsibilities And Duties
- To monitor assigned locations and processing areas to issue PCNs for breaches of parking terms
- To ensure PCNs are compliant with internal and external regulations
- To support in the resolution of faults
- To aid in reporting of processed data
- To report any faults or problems to the Validations Team Leader
Who you are
- Able to process detailed information effectively and consistently
- Able to work effectively with others in order to achieve a shared goal - even when the object at stake is of no direct personal interest
- Able to adjust to existing rules, procedures and policy. Finding reinforcement from the right authority when in doubt
- Maintain and set high quality standards, striving for continuous improvement and quality assurance
- Have the ability to recognise and create opportunities to act accordingly. Rather starting something than waiting passively for it to happen
We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.
- Ambitious: we aim for world class service
- Disruptive: we're here to change the industry
- Ethical: we do things for the right reasons
- Insightful: we use research to guide our decisions
- Collaborative: We're better when we work together
- Innovative: we help people see things differently
Employee discount schemes
Mental health support
Free snacks
Free parking
Casual dress code
Other information
Salary: £25,396.80 per annum
Hours: 40 per week; Monday - Friday 9am - 5pm
Location: Newton Abbot with weekly hybrid flexibilities
Additional Information
- Our selection process is as follows: Application – Competency Based Interview - Processing assessment
- You must be able to legally live and work in the UK
- The postholder may be required to travel to external meetings on occasion by most effective means available
We know there’s more to life than work – that’s why when you join Agena, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
- Incremental holiday increases to recognise long service
- 2 volunteering days a year
- Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- Cycle-to-work scheme
- EV Charging points at office locations
- Regular team/company socials
- Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact [email protected]
(No agency speculative contact – thank you)
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