Security Education and Awareness Team Lead

Department for Work and Pensions (DWP)


Date: 1 day ago
City: Newcastle upon Tyne, England
Contract type: Part time
Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, Sheffield

Job Summary

This is a critical and high-profile role protecting the UK’s biggest public service department from organised and developing threats to its people, data and services. The successful candidate will lead a team that oversees the creation and development of security education and awareness for the Department and its partners.

The Department for Work and Pensions (DWP) holds data on the majority of citizens in the UK and provides essential services to the most vulnerable in society. As the UK’s biggest public service department, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

The security of citizens’ data is of paramount importance to allow DWP to effectively provide its primary objective of public service provision in a safe and secure manner.

DWP’s Security education and awareness promotes positive security behaviours to protect DWP, its infrastructure and its staff from physical, personnel and cyber threats.

The Security Education and Awareness Team sits within Security & Data Protection, as part of the Security Policy and Central Services (SPCS) function.

Job Description

Security Education & Awareness (SEA) is insight led and responsive to risk and threats, and through a multi-disciplinary approach comprising of campaigns, e-learning, other behaviour change products and interventions, and the advice services of the portal, chatbot and Security Advice Centre.

Working with another G7, you will lead the development and maintenance of security education and awareness to promote positive security behaviours across DWP and to our business partners.

Responsibilities

  • Manage activity to deliver and assure the SEA programme across DWP and ensure that the overall work programme is delivered to appropriate professional standards, within budget and to timescales.
  • Manage the governance of the SEA programme through representation at Governance boards and regular reporting to Senior Managers. 
  • Ensure appropriate collaboration with the cross-Government Security Education and Awareness Centre (SEAC) to ensure DWP SEA utilises and shares best practice and to ensure value for money.
  • Responsible for the implementation of the SEA Strategy through alignment of strategic and tactical activities, embracing innovation opportunities.
  • Collaborate with and influence senior managers and other stakeholders across DWP business areas to gain buy in for SEA activities across DWP.
  • Be seen as a leader by your team applying a consistent vision, energy and drive that motivates the team to meet business objectives and support the team to focus on personal development and learning to support internal capability.
  • Promote an environment of continuous improvement across the team, where learning from feedback, security risks, events, incidents, investigations and trends becomes integral to business design and processes.
  • Ensure the SEA programme continues to develop an evaluation framework that measures the effectiveness of the programme’s behaviour change activities.
  • Development of a security culture plan for DWP.

Security Education & Awareness (SEA) is insight led and responsive to risk and threats, and through a multi-disciplinary approach comprising of campaigns, e-learning, other behaviour change products and interventions, and the advice services of the portal, chatbot and Security Advice Centre.

Working with another G7, you will lead the development and maintenance of security education and awareness to promote positive security behaviours across DWP and to our business partners.

Responsibilities

  • Manage activity to deliver and assure the SEA programme across DWP and ensure that the overall work programme is delivered to appropriate professional standards, within budget and to timescales.
  • Manage the governance of the SEA programme through representation at Governance boards and regular reporting to Senior Managers. 
  • Ensure appropriate collaboration with the cross-Government Security Education and Awareness Centre (SEAC) to ensure DWP SEA utilises and shares best practice and to ensure value for money.
  • Responsible for the implementation of the SEA Strategy through alignment of strategic and tactical activities, embracing innovation opportunities.
  • Collaborate with and influence senior managers and other stakeholders across DWP business areas to gain buy in for SEA activities across DWP.
  • Be seen as a leader by your team applying a consistent vision, energy and drive that motivates the team to meet business objectives and support the team to focus on personal development and learning to support internal capability.
  • Promote an environment of continuous improvement across the team, where learning from feedback, security risks, events, incidents, investigations and trends becomes integral to business design and processes.
  • Ensure the SEA programme continues to develop an evaluation framework that measures the effectiveness of the programme’s behaviour change activities.
  • Development of a security culture plan for DWP.

Person specification

Essential Criteria

  • Extensive experience of stakeholder management, and the ability to engage effectively across multiple teams.
  • Knowledge and experience of delivering behaviour change to a diverse audience.
  • Experience of communicating using a variety of channels such as visual, online/digital and/or physical media, with practical experience employing various techniques to target different, and a diverse range of, target audiences.
  • Experience in project management, including planning and time management, with the ability to manage and maintain a complex programme of initiatives over the longer term.
  • Experience of collating, interpreting and explaining Management Information. 

Desirable Criteria

  • A background in, or knowledge of, security.
  • Certificate in Information Security Management Principles (CISMP).

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Leadership

Alongside your salary of £55,557, Department for Work and Pensions contributes £16,094 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

DWP have a broad benefits package built around your work-life balance which includes:

  • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
  • Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
  • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
  • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
  • Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
  • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
  • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of the application process you will be asked to complete a CV, Personal Statement and Behavioural Statement. Further details around what this will entail are listed on the application form.

  • A CV covering your work history, achievements in role and qualifications.
  • A 1250 word Personal Statement demonstrating your suitability to the role as per the required criteria.
  • A 250 word Behavioural Statement on Leadership.

In the event of a large number of applications we will use the or Lead Behaviour of Leadership to initially assess your application during the Sift stage. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The Evidence You Provide Must Relate To Your Own Experiences. If Evidence Of Plagiarism, Or Sharing Of Questions, Information Or Answers Throughout Any Part Of The Selection Process Is Found, Your Application Will Be Withdrawn. Examples Of Plagiarism Can Include:

  • Presenting the work, ideas and experience of others as your own.
  • Copying content from an online/published source.
  • Using forms of Artificial Intelligence to produce application content which you present as your own.

Successful candidates will be invited to an interview.

During the interview candidates will be assessed on the Behaviours listed in the advert. There will also be a Strength related question. Candidates will also be asked to provide a short (5 minute) presentation on a specific topic. Further details will be provided to candidates invited to an interview.

Sift and interview dates to be confirmed.

Further Information

Find out more about Working for DWP

A reserve list may be held for a period of 6 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

NSV

For further information on National Security Vetting please visit the Demystifying Vetting website.

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

Recruitment team

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: [email protected].

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission
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