Senior Operations Manager

If your professionally tenacious and looking for your next opening to influence results with a safety culture and ensuring a high standard of delivery of care, then this is a fantastic opportunity to join the UHL Tactical Operations Team as a Senior Operational Manager.

The post holder will oversee the flow of patients throughout the UHL campus across all disciplines and with the whole Multi Disciplinary Team.

The predominant responsibilities of the role will be to lead the daily operational and Tactical agenda, ensuring that the intended outcomes for quality, performance, finance, workforce, transformation and collaborative system working are delivered.

The primary role of the senior operations manager is to ensure that they maintain flow out of the Emergency Department/Admission areas/CDU at GGH and onto the wards on all three sites, whilst balancing the elective and planned work of the hospital.

• They will also liaise with the Duty Managers, Head of Capacity, silver and gold command to ensure that any operational issues are addressed immediately and escalated with a plan of action that is followed through to ensure resolution of any problems.
• Responsible and accountable for the management of the duty management team who manage patient pathway processes across UHL and the safe and appropriate patient placement.
• To work closely with the discharge team to facilitate safe and prompt discharge of appropriate patients from UHL to the discharge destination especially out of hours.
• To ensure that up to date information is used to manage flow across all areas.
  
  

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We Have Four Primary Goals

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
  
  

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
  
  

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About The University Hospitals Of Leicester NHS Trust

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

For further details / informal visits contact: Name: Chelsey Evans Job title: Head of Capacity and Flow Email address: [email protected] Telephone number: 07811775773

Please email to organise a time to discuss the role