Medical Secretary
Borough Road & Nunthorpe Medical Group
Date: 7 hours ago
City: Middlesbrough, England
Contract type: Full time
Primary Responsibilities The following are the core responsibilities of the medical secretary. There may on occasion, be a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Typing letters, referrals, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently and in line with current policies and guidelines c.
Manage all enquires from patients and colleagues in an effective manner d. Maintain an accurate referrals database e. Action all incoming emails f. Produce ad hoc letters as requested g.
Scanning of patient related documentation and attaching scanned documents to patients healthcare records via the clinical system ( systmone) h. Input data into the patients healthcare records as necessary i. Process referrals using the electronic referral system (ERS) j. Process requests for information i.e.
SAR, insurance / solicitors letters and DVLA forms k. Read code data on Systmone l. Adhere to strict data protection and security guidelines at all times, Complete all mandatory training requirements. m.
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately n. Manage all administrative queries as necessary o. Carry out system searches as requested p. Support all clinical staff with general administrative tasks as requested q.
Participate in all mandatory training and quality improvement activities as identified by the practice and as required for your role Secondary Responsibilities In addition to the primary responsibilities, the medical secretary may be requested to a. Have a degree of flexibility to cover annual leave / sickness when needed and as required to meet the needs of the practice during busier periods b. Partake in audit as directed by the audit lead c. Produce meeting agendas and record the minutes of meetings d.
Complete opening and closing procedures in accordance with practice needs
Manage all enquires from patients and colleagues in an effective manner d. Maintain an accurate referrals database e. Action all incoming emails f. Produce ad hoc letters as requested g.
Scanning of patient related documentation and attaching scanned documents to patients healthcare records via the clinical system ( systmone) h. Input data into the patients healthcare records as necessary i. Process referrals using the electronic referral system (ERS) j. Process requests for information i.e.
SAR, insurance / solicitors letters and DVLA forms k. Read code data on Systmone l. Adhere to strict data protection and security guidelines at all times, Complete all mandatory training requirements. m.
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately n. Manage all administrative queries as necessary o. Carry out system searches as requested p. Support all clinical staff with general administrative tasks as requested q.
Participate in all mandatory training and quality improvement activities as identified by the practice and as required for your role Secondary Responsibilities In addition to the primary responsibilities, the medical secretary may be requested to a. Have a degree of flexibility to cover annual leave / sickness when needed and as required to meet the needs of the practice during busier periods b. Partake in audit as directed by the audit lead c. Produce meeting agendas and record the minutes of meetings d.
Complete opening and closing procedures in accordance with practice needs
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