Product Team Lead
Biscuit International UK Limited

Product Team Lead, nightshift.
Location: Gateshead Team Valley, UK.
Reports to: Shift Manager.
Direct Reports: Mixer, Pre-mix Operative, Production Operator.
Biscuit International UK is the leading specialist supplier of own-label gluten-free biscuits and cookies in the United Kingdom. Located in Gateshead, our production facility operates three lines, with an annual output exceeding 4,300 tonnes annually in plain, chocolate, and sandwich biscuit formats. We are part of Biscuit International, Europe's leading private label biscuit and bread substitute manufacturer, with a rich heritage of over 400 years of expertise in delivering excellent taste at great value.
We are seeking a dynamic and experienced Product Team Lead to join our production team. In this role, you will lead a team of employees, ensuring all mixing, baking, and production processes are delivered consistently and meet customer requirements and specifications. You will drive the efficiency of the shift, maximise output, minimise waste, and execute the production plan on time. You will be responsible for day-to-day supervision of your team, handling absence, holiday requests, and ER issues, and ensuring the planning of the area is suitable to achieve the required production plan.
Key Responsibilities:
- Set up, adjust, and run moulding lines and processing equipment, including capper system, flavour injection, jam system, chocolate tempera, chocolate enrober, and cooling tunnels.
- Stand in for Pack Team Lead/Shift Manager when needed.
- Liaise with Pack Team Lead to ensure product quality and schedule adherence.
- Train and verify competency on all processing equipment systems.
- Plan and deliver training with support from Training Manager.
- Perform GMP audits and risk assessments in own area.
- Train others to support the prebatch area and transfer skills to new and existing employees.
- Adhere to stock rotation, allergen control, and traceability procedures.
- Build, set up, and operate wires cut machines and rotary moulders.
- Deliver compliance and consistency against set KPIs.
- Complete process control documentation accurately and on time.
- Ensure health and safety requirements for the line and team are fully adhered to.
- Ensure smooth running of processes from warehouse to pre-batch mixing.
- Record ingredient usage accurately through effective batch control.
- Carry out other duties as required by business needs.
Skills & Experience:
- Experience in food manufacturing and handling.
- Good verbal and written English communication.
- Excellent numeracy skills.
- Level 2 Food Safety (provided by the business).
- Leadership and/or team building qualification is desirable.
- Ability to understand, evaluate, and apply technical information.
- Quick to identify critical information and respond appropriately.
- Strong time management and process management skills.
- Drive for results and action oriented.
- Confident and professional when representing the company.
- Strong customer focus and interpersonal skills.
At Biscuit International UK, we pride ourselves on our commitment to quality, innovation, and sustainability. Our team is dedicated to producing high-quality products that meet the evolving needs of our customers. By joining us, you will be part of a dynamic and supportive team that values collaboration and excellence.
In our hiring practices, we are committed to creating an inclusive and diverse workplace. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and success. We adhere to fair hiring practices, ensuring equal opportunities for all candidates, regardless of their background.
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