Mental Wellbeing Services Coordinator - Maternity Cover
Derbyshire Mind
Date: 13 hours ago
City: Derby, England
Contract type: Full time
Main Duties and Responsibilities To provide maternity leave cover in the role of Mental Wellbeing Services Coordinator to continue to proactively coordinate the delivery of Derbyshire Minds portfolio of Mental Wellbeing Services, under the support and guidance of the Services Lead. To work with the Services Lead and other members of Derbyshire Mind staff to improve services, and also help to design, create, and deliver new services, activities and groups within the annual service budget. To act as lead contact for the Peer Support Volunteers, including recruitment, rota coordination, ensuring sufficient cover for sessions, managing short notice changes e.g. due to sickness, support with volunteer queries, updating volunteer signposting information, monitoring training, sharing updated policies and procedures, receiving and processing expenses claims, and determining suitable dates for team meetings as and when required.
To routinely collect, monitor and report on service activity levels and service user feedback. To manage the Community Services mailbox and respond to queries in a professional and timely manner. To create, update, and maintain service user and professionals mailing lists for the Mental Wellbeing Services. To create, update, and maintain Derbyshire Minds Mental Wellbeing Services Eventbrite listings, including creating new events, monitoring ticket sales, downloading participant information, and updating relevant mailing lists.
To update the Derbyshire Mind Mental Wellbeing Services listings on our website to reflect new and upcoming services, activities, and events. To provide timely information to Derbyshire Minds Head of Partnerships and Services in order for them to list the details about our upcoming services and activities on the DM social media channels. To email information to interested parties/participants about forthcoming Mental Wellbeing services in a timely fashion and respond to any subsequent queries. To liaise with third-party providers to ensure all necessary information for each of our sessions is received in a timely fashion including participant numbers, lists, etc.
To collate and input feedback from participants of each Mental Wellbeing Service, maintaining this information in a suitable format. To support the creation of marketing materials, including sourcing supplier quotes for printing, managing this process, sharing marketing materials with third parties, and maintaining accurate records of any budgetary spend. To work collaboratively with Derbyshire Mind staff colleagues. To build connections with other Derbyshire organisations and stakeholders such as Social Prescribers, Move More Coordinators, and other VCSE organisations with similar strategies to improve the mental health and wellbeing of Derbyshire.
To ensure all activities meet organisational values and standards and are compliant with relevant regulatory frameworks (e.g., safeguarding, GDPR).Personal Development To undertake training as required or considered appropriate for the role. To actively participate in regular supervision sessions and team meetings. To participate in Individual Performance Review and Personal Development plans, and to undertake training and development as identified within these discussions and as indicated by the requirements of the postGeneral To maintain a professional and confidential approach to work at all times. To work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities.
To actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed. To maintain the confidentiality of any information gained during employment with Derbyshire Mind at all times. The post holder will be required to travel frequently across Derbyshire, and to be flexible in their approach to working from our office or home as appropriate/ required. The post requires flexible working, which may include some evening and weekend work on occasion.
This job description is not intended to be an exhaustive list of all duties. It may also be subject to joint review from time to time between the post holder and Derbyshire Mind.
To routinely collect, monitor and report on service activity levels and service user feedback. To manage the Community Services mailbox and respond to queries in a professional and timely manner. To create, update, and maintain service user and professionals mailing lists for the Mental Wellbeing Services. To create, update, and maintain Derbyshire Minds Mental Wellbeing Services Eventbrite listings, including creating new events, monitoring ticket sales, downloading participant information, and updating relevant mailing lists.
To update the Derbyshire Mind Mental Wellbeing Services listings on our website to reflect new and upcoming services, activities, and events. To provide timely information to Derbyshire Minds Head of Partnerships and Services in order for them to list the details about our upcoming services and activities on the DM social media channels. To email information to interested parties/participants about forthcoming Mental Wellbeing services in a timely fashion and respond to any subsequent queries. To liaise with third-party providers to ensure all necessary information for each of our sessions is received in a timely fashion including participant numbers, lists, etc.
To collate and input feedback from participants of each Mental Wellbeing Service, maintaining this information in a suitable format. To support the creation of marketing materials, including sourcing supplier quotes for printing, managing this process, sharing marketing materials with third parties, and maintaining accurate records of any budgetary spend. To work collaboratively with Derbyshire Mind staff colleagues. To build connections with other Derbyshire organisations and stakeholders such as Social Prescribers, Move More Coordinators, and other VCSE organisations with similar strategies to improve the mental health and wellbeing of Derbyshire.
To ensure all activities meet organisational values and standards and are compliant with relevant regulatory frameworks (e.g., safeguarding, GDPR).Personal Development To undertake training as required or considered appropriate for the role. To actively participate in regular supervision sessions and team meetings. To participate in Individual Performance Review and Personal Development plans, and to undertake training and development as identified within these discussions and as indicated by the requirements of the postGeneral To maintain a professional and confidential approach to work at all times. To work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities.
To actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed. To maintain the confidentiality of any information gained during employment with Derbyshire Mind at all times. The post holder will be required to travel frequently across Derbyshire, and to be flexible in their approach to working from our office or home as appropriate/ required. The post requires flexible working, which may include some evening and weekend work on occasion.
This job description is not intended to be an exhaustive list of all duties. It may also be subject to joint review from time to time between the post holder and Derbyshire Mind.
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