Care of the Elderly Support Secretary

Job Overview

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

Working as part of a team the post holder will be required to provide an efficient and effective secretarial service to the team, supporting the delivery of a high quality service to patients and staff.

Applicants must be extremely flexible to meet the needs of the service, have a pleasant personality and a positive approach to their work. Applicants must also have a good standard of education, be adaptable and have good organisational skills.

Sufficient medical secretarial experience and knowledge of the Patient Administration System (WPAS) is essential.

Main duties of the job

The main duties of role will involve typing/formatting clinic letters and reports from dictated materials, promptly and efficiently, ensuring accuracy.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

It is essential that candidates have advanced keyboard skills and audio typing/word processing qualifications, with a working knowledge of Microsoft Office packages. Candidates should also have a good standard of education, excellent communication skills and a knowledge of medical terminology.

The post holder will also be required to be part of the wider admin team and assist with the general administrative support to the service as required.

Person specification

Experience

Essential criteria

• Knowledge of a range of administrative processes
• Profiad o weithio mewn swyddfa brysur.
  
  

Desirable criteria

• Experience of working within the NHS
  
  

Skills

Essential criteria

• Cyfathrebu'n broffesiynol ac effeithiol â staff ar bob lefel, yn llafar ac yn ysgrifenedig.
• Gallu defnyddio Microsoft Office.
• Profiadol mewn cynllunio a blaenoriaethu eich llwyth gwaith eich hun.
• Hyblyg ac addasadwy i alwadau cyfnewidiol y gwasanaeth.
  
  

Desirable criteria

• Sgiliau cymryd cofnodion.
  
  

Knowledge

Essential Criteria

• Evidence of Continual Personal development
• Gallu delio â gwybodaeth sensitif.
  
  

Desirable criteria

• Knowledge of NHS organisations
• Termau Meddygol.
  
  

Qualifications

Essential criteria

• NVQ Business Administration L3 or equivalent experience.
• RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
• T related qualification CLAIT plus /ECDL or equivalent.
  
  

Desirable criteria

• NVQ Customer Service L3.