Hub Host
Shaw Trust
Date: 1 day ago
City: Birmingham, England
Contract type: Full time
“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”
At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all
Purpose
As a Host you will be an integral part of our delivery sites, being the first point of contact via phone or in person for people at our site in Birmingham. You will take a lead in site administration and coordination activities and will be available to support colleagues and people who are accessing our services. On our sites will be delivering services and support to people who are currently unemployed to help them to enhance and develop their skills and to find employment, through a range of supportive activity.
You will enjoy working with and helping a wide range of people and will have excellent customer service skills, be a great communicator and have a flexible and resilient approach to problem solving.
We welcome applications from candidates with transferable skills, we provide full training and the opportunity to develop and enhance your skills and progress your career.
Locations
Birmingham Grosvenor House (Birmingham City Centre)
Employee Benefits
At Shaw Trust you will be joining a supportive, values driven team, who are passionate about helping people. In addition to a competitive salary and being part of an organisation which makes a positive difference to people’s lives, as an employee of Shaw Trust you will receive:
25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
2 days paid volunteering leave each year
An enhanced pension scheme after 6 months
Life Assurance at 3 times your annual salary rate
Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
Our Strategy
To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf
Join a diverse and inclusive organisation
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career:
We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.
We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.
If you have accessibility requirements and would like information in a different format, email: [email protected] to make alternative arrangements.
Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.
At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all
Purpose
As a Host you will be an integral part of our delivery sites, being the first point of contact via phone or in person for people at our site in Birmingham. You will take a lead in site administration and coordination activities and will be available to support colleagues and people who are accessing our services. On our sites will be delivering services and support to people who are currently unemployed to help them to enhance and develop their skills and to find employment, through a range of supportive activity.
You will enjoy working with and helping a wide range of people and will have excellent customer service skills, be a great communicator and have a flexible and resilient approach to problem solving.
We welcome applications from candidates with transferable skills, we provide full training and the opportunity to develop and enhance your skills and progress your career.
Locations
Birmingham Grosvenor House (Birmingham City Centre)
Employee Benefits
At Shaw Trust you will be joining a supportive, values driven team, who are passionate about helping people. In addition to a competitive salary and being part of an organisation which makes a positive difference to people’s lives, as an employee of Shaw Trust you will receive:
25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
2 days paid volunteering leave each year
An enhanced pension scheme after 6 months
Life Assurance at 3 times your annual salary rate
Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
Our Strategy
To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf
Join a diverse and inclusive organisation
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career:
We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.
We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.
If you have accessibility requirements and would like information in a different format, email: [email protected] to make alternative arrangements.
Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.
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