Case Management Support – Court of Protection – Bristol

Our growing Court of Protection team has an opportunity for someone to join its Bristol practice to provide proactive and professional support to our team members.Our expert Court of Protection team has established an exceptional reputation based on their expertise, you will play a vital role in providing them with support for the clients that they look after.Role: Case Management Support

Location: Bristol

Hours: Full Time

Term: Permanent

Vacancy Reference: 1287-PBLWho we areYou’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.Day to day, you’ll be successful in this role by:Providing high quality and pro-active support to the team. Regular duties will include but are not limited to:

• Making online shopping purchases.
• Reviewing and negotiating membership/subscription packages for things such as gyms, TV services, mobile phone plans etc.
• Preparing letters to third parties.
• Inputting initial data into annual client reports.
• Updating in house data records.
• Approving payments on our banking system.
• Organising and Coordinating client visits which includes preparing information bundles.
  
  

This is a busy role, with deadlines to manage and competing priorities, so you will be required to work quickly, accurately and efficiently and remain calm under pressure. You will be expected to think ahead to meet the needs of your team and the clients.We are a sociable, friendly team – busy and hardworking, but we ensure a good work/life balance.We work closely together and tend to come into the Bristol office at least two-three days a week.This role is right for you if:This role will suit you if you would like to prioritise your own workload, work closely to deadlines, and can work with minimum supervision and under pressure. You will need to demonstrate from experience that you are exceptionally organised and proactive, helpful, with a flexible ‘can-do’ attitude.We expect you to be someone who takes pride in your work and in providing a first-class support service to your team members, anticipating their needs in advance wherever possible, and paying meticulous attention to detail in all of your work.You will have strong written and oral communication skills with excellent spelling and grammar, be proficient with the usual Microsoft packages, including Excel and Outlook, and comfortable with learning new databases and other software packages. You will be exceptionally organised, used to working efficiently and accurately, in a busy and varied role. You pride yourself on your professionalism, with a personal touch and a high standard of honesty and integrity.You will have a caring nature, seeing this role as more than a ‘job,’ taking your responsibilities to our vulnerable clients very seriously, whether the task is big or small. When it comes to individuals’ lives, every detail matters, so you will be someone who considers the wider implications of what you do, and who likes to go the extra mile.You will be personable, approachable and with a genuine interest in caring for vulnerable adults and in court of protection as an area of law.Equally important is your attitude, personality fit and interest/knowledge in court of protection work. Training will be provided to enable you to succeed in this role and make a real difference to the lives of vulnerable people.We are looking for someone who can demonstrate initiative and problem-solving skills and a willingness to learn and develop, which will help you thrive in this role.While we are a law firm this role does not offer a typical pathway for those looking to qualify as a solicitor however, we can offer progression opportunity into client case management.What we can offer you:A career at Clarke Willmott will feel different to other law firms. We thrive on our individual differences and diversity because as a team, we are united by our shared values and mutual respect. Working with us you will feel empowered, valued and free to be yourself in a safe and supportive environment.Our mission is to help you realise your full potential whilst maintaining a positive work-life balance. We provide a comprehensive learning and development programme and a range of wellbeing initiatives to support your career journey.There’s no doubt we expect the best from our people and even the occasional extra mile. In return, your dedication and commitment to the continued success of the firm will be rewarded with a comprehensive range of flexible benefits.Listen to what a few members of our team have to say about what life here at Clarke Willmott is really like, to see if it’s the right fit for you.ApplyIf you would like to apply for this vacancy, please send us your CV and covering letter using the form below.(If you have any difficulties with the form, you can email your application to us at [email protected])As a firm we are committed to protecting the privacy and security of your personal information. Our recruitment privacy notice details how information is collected, processed and how long it is retained for.