Technical Quality Engineer

In a Nutshell:

The successful candidate will be responsible for- 

Quality Assurance and Compliance: Ensure product compliance with technical standards and industry legislation through regular audits, data analysis, and keeping up with regulatory developments.

Technical Expertise and Support: Provide technical expertise as the primary contact for internal and external functions, advise on quality data requirements, and use statistical methods for problem-solving.

Process Improvement and Customer Experience: Design and implement processes to enhance customer experience, reduce call volumes, and drive interdepartmental cooperation for continuous product quality improvement.

Reporting and Communication: Report on product quality and compliance KPIs, maintain certification, and foster effective communication with internal teams and external suppliers.

Who are Ansell & What do we do:

We design and manufacture internal and external lighting solutions for customers across the whole spectrum of the public and private sectors, with quality and sustainability at the heart of our operations. Established in 1992, we have grown to become a global operator with bases in Warrington and Belfast and state-of-the-art showrooms in Belfast, Warrington, Madrid and Dublin, supplying to more than 26 countries. Ansell Lighting is a byword for innovation in lighting design and we have won multiple awards for our energy-efficient luminaires and industry-leading lighting control system, Octo.

If you want to learn more about our business, please see the below link.

https://ansell-lighting.com/en

Key Responsibilities of the role:

 DELIVERY

• Adhering to industry legislation in accordance with the LIA Code of Practice and our Quality Manual. I conduct the annual LIA Audit to ensure we maintain our accreditation membership.
• Fostering interdepartmental cooperation to enhance the customer experience. Utilize KPIs to identify quality trends and drive the availability of technical data via our website.
• Maintaining full certification and compliance for our entire product portfolio.
• Improving product quality through rigorous auditing, compliance measures, and analysis of internal data. I implement set improvement plans to achieve these goals.

QUALITY

• Ensuring compliance with established Technical Standards.
• Guaranteeing that corrective actions lead to continuous improvement in quality, using the 8D format.
• Regularly reporting performance to suppliers.
• Keeping up to date with regulatory developments within and outside the business and evolving best practices in quality control.
• Advising internal departments on product quality and quality data requirements and driving their completion.

 COST

• Reporting weekly and monthly KPIs on product quality.
• Providing weekly and monthly cross-functional data reports.
• Submitting reports to various regulatory bodies and schemes.
• Managing the online PIM system and reporting completion KPIs monthly.

SAFETY

• Contribution to the creation and maintenance of a safe working environment
• Ensure adherence of Audit team to Health and Safety Regulations through training, communication, risk assessments and audits

 PEOPLE MANAGEMENT

• Establish and maintain positive relationships with people at all levels, ensuring regular communication with Internal Managers and other support functions.
• Compliance – daily formal and informal contact.
• Other Company employees – regular contact with other departments regarding compliance & data requirements.

Are you right for us?

Our Technical Quality Engineer will have/be:

• Good level of general and further education
• Experience of working with a high-volume manufacturing area with complex products
• Experience of working within a large organisation
• Able to demonstrate personal success in the achievement of continuous part or process improvement activities against a clear set of objectives
• Knowledge of Quality Management Systems ISO9001-2015
• Ability to conduct and audit to both ISO9001&14001 Management systems
• Highly computer-literate, being fully conversant with MS Excel is a pre-requisite.
• Competent with both MS Word and Power Point.
• Able to use statistical methods to analyse and solve problems
• Data and Statistical Analysis
• Able to work independently as well as within a team environment
• Able to gain respect of others and their ‘buy in’
• Able to operate confidently and communicate effectively at all levels, both verbally and in a written form
• Professional in approach, and able to lead by example, acting with tact and diplomacy
• Excellent interpersonal and influencing skills, able to work cross-functionally
• Committed to learning and self-development

And now for the good stuff:

We are all about our customer experience and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive Salary & Benefits (DOE)
• 28 days holiday - includes Bank Holidays (increasing with length of service plus Christmas shut down)
• Discount on our products
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Employee Assistance Program.
• Free onsite Parking
• Cycle to work scheme.
• Monthly discretionary bonus scheme
• Life Assurance