Director-Compliance International Independent Compliance Testing

American Express


Date: 1 day ago
City: Brighton, England
Contract type: Intern

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Risk & Compliance Group includes Operational Risk, Risk Oversight, Compliance and Global Privacy. These functions provide oversight as well as governance of risks and ensure the company operates in a safe and sound manner within global regulatory expectations.
How will you make an impact in this role?

We are seeking an experienced and proactive professional to join our Compliance team as a Director of International Independent Compliance Testing (ICT). This role is responsible for the oversight and development of the International Independent Compliance Testing programme, ensuring business activities meet both regulatory expectations and internal compliance standards. The successful candidate will lead a team support the development of the global testing framework and work closely with senior stakeholders to drive a culture of compliance.

Key Responsibilities:

Testing Programme Oversight:
  • Lead the overall development of risk-based annual Independent Compliance Testing plans across business units and regions internationally.
  • Ensure that testing lifecycle responsibilities are executed by testing teams in accordance with the ICT methodology, internal policies and standards, and regulatory expectations.
Risk Identification & Escalation:
  • Ensure findings are identified, assessed, and reported in accordance with procedures.
  • Oversight of issue validation by testing teams to ensure identified issues are appropriately addressed.
Stakeholder Engagement:
  • Develop a strong understanding of American Express' business model, products, services, and organisational structure.
  • Work closely with other second line risk teams, GCO, and Audit to coordinate annual planning and testing efforts to ensure alignment.
  • Deliver programme MIS, committee reporting and other updates as required. Present results to senior management in a highly professional and proficient manner.
Team Leadership:
  • Manage, coach, and develop a team of compliance colleagues across multiple locations, fostering professional growth and engagement.
Framework Development:
  • Drive the enhancement of global Independent Compliance Testing standards and procedures.
  • Stay abreast of, and respond to, external regulatory developments and evolving industry practices in respect of testing.
  • Manage the maintenance and development of the eGRC system for ICT and other tools, training materials, templates and reports.
Minimum Qualifications:
  • Relevant audit or other compliance testing or assurance related professional certifications (e.g. Certified Internal Auditor (CIA), Certified Regulatory Compliance Manager (CRCM), Certified Public Accountant (CPA) etc.).
  • 8+ years of experience in regulatory compliance, internal or external audit, or similar role in financial services, banking, or card products industries.
  • A proven understanding of global regulatory frameworks and compliance and regulatory expectations, relevant general laws, regulations and standards affecting risk management of banks and financial institutions.
  • Knowledge of testing protocols for testing compliance controls and activities using various techniques, identifying deficiencies, and overseeing the implementation of issue remediation to maintain alignment with legal obligations.
  • Possesses a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded, free from external pressures or conflicts of interest, and show integrity and objectivity.
  • Ability to project confidence, credibility and authority in high-level discussions. An exceptional communicator that can influence decisions and perspectives, persuade stakeholders and manage relationships, embedding a strong risk-aware culture throughout the organisation and encouraging proactive risk management.
  • Ability to evaluate and enhance organisational processes by identifying inefficiencies and improvement opportunities, streamline testing and align with industry practice.
  • Experience using analytics tools to assess compliance testing outputs, communicate testing and risk data, trends and analysis through structured reports, so key stakeholders and senior leadership, receive timely, aggregate, accurate, complete and relevant information.
  • An experienced people leader with a demonstrated ability to manage people in a way that inspires, develops, and delivers results.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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