Clinical Healthcare Support Worker - Dermatology Outpatients

Job Overview

We’re looking for individuals with healthcare experience to join our Dermatology team.

The Dermatology outpatient clinics see adults and paediatrics, both acute and emergency cases. The services include skin surgery, skin cancer assessment, patch testing, the management of inflammatory skin conditions including phototherapy and topical treatments.

In This Role You Will Be Supporting Registered Nurses To Deliver High Quality, Compassionate Healthcare To People In Accordance With Assessed Needs And a Care Plan. Your Daily Duties Will Be Varied To Include:

• Helping patients to wash, to assist with the application of topical medication
• Set up and close clinics, ensure equipment is ready to use and stock levels are maintained
• Contribute to patient assessments such as blood pressure monitoring, oxygen saturation levels, body temperature, medical photography, Blood glucose, urinalysis and pregnancy testing
• Recording your actions accurately in patient notes.
• Assisting in various clinics such as minor surgical procedures, patch testing, treatment room, skin cancer assessment.
  
  

You will start on our induction programme to help you settle into the Royal United Hospitals Bath and you will learn the skills you need to do this role.

Main duties of the job

You Will Be Supporting Registered Nurses To Deliver High Quality, Compassionate Health Care To People In Accordance With Assessed Needs And a Care Plan. Your Daily Duties Will Be Varied To Include:

• Helping patients to wash, to assist with the application of topical medication
• Set up and close clinics, ensure equipment is ready to use and stock levels are maintained
• Contribute to patient assessments such as blood pressure monitoring, oxygen saturation levels, body temperature, medical photography, Blood glucose, urinalysis and pregnancy testing
• Recording your actions accurately in patient notes.
• Assisting in various clinics such as minor surgical procedures, patch testing, treatment room, skin cancer assessment.
  
  

The Skills We Are Looking For:

• You need to be able to understand and communicate both verbally and in writing in English
• You don’t need any formal qualifications in maths, but you will need to have numerical and analytic skills to do patient observations
• You will need to have a customer focused approach which is essential to providing patients with the best possible experience
• You will need to be able to use IT systems and databases
• You will have the skill to focus on the details with the ability to spot problems.
• You will know when you are able to correct or when to escalate.
  
  

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Detailed Job Description And Main Responsibilities

Please see the attached job description and person specification for more information about the role.

Person specification

Qualifications

Essential criteria

• A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ, BTEC or equivalent international qualification in healthcare.
• Able to demonstrate knowledge and skills gained through the equivalent level of employment experience.
• Care certificate
  
  

Desirable criteria

• Competent in venepuncture
  
  

Knowledge and experience

Essential criteria

• Able to understand and communicate in English both verbally and in writing.
• Numerical and analytic skills to do patient observations
• Previous experience working in healthcare
• Able to work in a team environment
• Have a customer-focussed approach which is essential to providing patients with the best possible experience and working together with colleagues and other teams across the Trust.
• Basic but essential IT skills to access required systems such as electronic patient records.
  
  

Desirable criteria

• Experience working as a health care support worker in an outpatient setting
• NHS experience / understanding of NHS/social care systems
  
  

Skills

Essential criteria

• Good written and verbal communication skills in the English language
• Good IT skills
• Ability to work as part of a team
• Ability to be flexible
  
  

Personal Qualities and Physical attributes

Essential criteria

• Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working
• Able to work under direct supervision
• Good time management skills
  
  

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Specification for Band 3 Health Care Support Worker (PDF, 386.2KB)
• Join the RUH (PDF, 1.1MB)
  
  

Further details / informal visits contact

Name Elizabeth Perkins Job title Senior Sister Email address [email protected] Telephone number 01225 825073