Office Administrator

Betra T M O


Date: 10 hours ago
City: Romford, England
Contract type: Part time
To Assist The TMO’s Manager In Providing

MUST have experience in Housing, managing tenancies, signing up new tenants.

  • Walkabout of the estate checking grounds & blocks raising any concerns
  • Answering telephone enquires
  • Answering e-mails and general enquiries
  • Contacting H.I.H when tenants need repairs which are not dealt with by the T.M.O.
  • Dealing with Caretakers/maintenance team when repairs are needed on site
  • Processing work/job sheets for repairs and updating PC
  • Maintaining P.I.M.I reports for HiH
  • Contacting applicants for viewings
  • Property viewings with applicants
  • Arrange and complete tenancy reviews
  • Arranging for electrical Inspections/gas inspections
  • Photocopying, laminating, scanning, emails
  • Arranging settling in visits/tenancy viewings and new sign-ups.
  • Liaise with S.N.T police team on Estate issues
  • Letters to Residents regarding overflows, rubbish, parking, etc.
  • Speak/Confronting residents on A.S.B, dropping of litter, dog fouling or any issues/complaints raised
  • Liaise with caretakers on cleaning, grounds maintenance, repairs
  • Running the office in the absence of the Manager on annual leave, sickness, meetings or away from the office.
  • Photographing incidents or objects relating to A.S.B.
  • General office duties if required
  • Clutter reporting / checks using Photobook / Havering tablet
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