Men's Process and Operations Analyst

Unite the Game and Inspire the Nation through Winning England Teams.

The FA is looking for a Process and Operations Analyst to join our Men's Technical Team on a permanent basis. This role drives the coordination and delivery of core analytical operations, technical systems, and research projects to support performance analysts, coaches, and cross-functional departments to improve England Teams performances and support long-term player development across the national teams.

What will you be doing?

Process Support & Standardisation

• Assist the Lead Process Analyst in the coordination and delivery of core analytical operations, ensuring clarity and efficiency across camps and competitions.
• Document and refine analysis workflows, templates, and procedures to support consistency and alignment with Men's DNA+ and Women's Teams objectives.
• Support standardisation of coding, data collection, and presentation methods used in training, matchday, and research contexts.
  
  
  

Training, Onboarding & Development

• Maintain user guides and internal resources to support consistent upskilling across analysts and coaches.
• Coordinate onboarding processes for new systems, tools, and staff, including device setup and workflow education.
• Gather input and support agenda planning for internal CPD sessions and external presenter engagement.
  
  
  

Project & Research Delivery

• Contribute to departmental research and development projects through the implementation of best-in-class processes for coding, data structure, and reporting.
• Support data management and visualisation for ongoing workstreams, including game reviews, set-piece reviews, player development reviews, and principles of play tracking.
• Liaise with internal and external stakeholders to support collaborative project delivery across technical, tactical, physical, and psychological domains.
  
  
  

System & Technology Management

• Maintain and support key performance platforms (Hudl, Redzone, Wyscout, Insight, SportsCode), ensuring access, functionality, and user support.
• Act as a first-line resource for troubleshooting software/hardware issues, coordinating with suppliers and DT teams to ensure timely resolution.
• Manage logistics and deployment of devices, tech infrastructure, and analysis systems.
  
  
  

Innovation & Platform Development

• Stay up to date with emerging technologies and assist in testing, evaluating, and onboarding new tools to improve analysis workflows.
• Collaborate with the Helix team to feedback on usability, performance, and integration of existing and prospective platforms and intelligence data.
• Contribute to the design and iteration of data and video presentation templates/tools for use across departments.
  
  
  

Camp Delivery

• For selected camps, there may be a need to step in and deliver or support analysis and technical support — including live capture, opposition prep, player profiling, and post-match review.
  
  
  

Cross-Departmental Collaboration

• Build strong working relationships with national coaches, insights, R&R, PPNM, and operational teams to ensure effective insight sharing and joint delivery.
• Coordinate with pathway leads, team managers, and operational staff to ensure aligned workflows and clear communication during camps and competitions.
  
  
  

Company Accountabilities

• Executes additional tasks as required to meet FA Group changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.Insert bullet points of Key Accountabilities –(try to avoid too many bullet points)
  
  
  

What are we looking for?

Essential for the role:

• Has experience in an elite level football environment
• Exceptional footballing knowledge, with an ability to contextualise this knowledge and produce coach & player facing materials.
• Excellent knowledge of and proficiency in the use of sports analysis systems and technologies.
• A willingness to work flexible hours in accordance with the demands of the role.
• Knowledge and experience of working alongside data science and advanced modelling teams to predict performance.
• Relevant vocational qualifications and experience that provide an understanding of the technical and tactical demands of Professional football.
• Undergraduate degree in a related field of study or equivalent experience
• Work conscientiously and with total discretion.
• Excellent organizational skills
• Excellent written and oral communication
• Excellent operational planning skills
  
  
  

Beneficial to have:

• Masters or doctorate in a related field of work or equivalent experience UEFA B Licence or equivalent.
• FA Talent ID Level 2
• Experience of International Football.
• Proven use of Tableau and other data manipulation systems and products.
• Experience in the manipulation and management of complex performance data sets [qualitative and quantitative)
  
  
  

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
• A hybrid working model offering greater flexibility.
  
  
  

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.