Repairs Team Leader
Emerson
Date: 18 hours ago
City: Cumbernauld, Scotland
Contract type: Full time
Job Description
As a Repairs Team Leader, you will be responsible for the incoming repair assessment of factory returned gas analysis equipment, working with the Service Team Leader to provide quotes to the customer, prioritization of tasks and allocating workload. There will also be a requirement to perform repair and full test of the units prior to being returned to the field. Generation of data to inform KPIs and drive improvement across the Repair function.
This role requires an individual who can work on their own initiative, diligent, with excellent attention to detail and the ability to communicate results and observations in both written and verbal forms. You will have close interaction with multiple teams across the company, including Manufacturing, Instrumentation, Engineering and Service.
The role may require travel to customer sites of approximately 30% of time.
In this role, your responsibilities will be:
You are a person that owns an effective team by establishing common objectives. You continuously work to make improvements and tackle issues for the benefit of the company and the customers. You focus on priorities and set stretch goals. You accurately complete assignments when working with peers, supervisors, and customers to accomplish Company objectives. You are diligent, accepts responsibility and collaborates in carrying out instructions.
For this role, you will need:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive! Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognise the importance of employee well-being. We prioritise in providing competitive benefit plans, including Private Medical cover, Employee Assistance Program, Employee Resource Groups, recognition and much more.
Make this great opportunity yours!
As a Repairs Team Leader, you will be responsible for the incoming repair assessment of factory returned gas analysis equipment, working with the Service Team Leader to provide quotes to the customer, prioritization of tasks and allocating workload. There will also be a requirement to perform repair and full test of the units prior to being returned to the field. Generation of data to inform KPIs and drive improvement across the Repair function.
This role requires an individual who can work on their own initiative, diligent, with excellent attention to detail and the ability to communicate results and observations in both written and verbal forms. You will have close interaction with multiple teams across the company, including Manufacturing, Instrumentation, Engineering and Service.
The role may require travel to customer sites of approximately 30% of time.
In this role, your responsibilities will be:
- Assessing priorities and setting the daily workload of bench repairs team.
- Maintain a repair tracking system to log all work and failures.
- Incoming repair assessment of field returns
- Report writing and assisting in preparing of customer quotations.
- Carrying out of repair and test of the field returns which could involve the following:
- Feedback to design teams on all failures of our products to aid continuous improvement.
- Maintain the work area to a safe and clean status, working to ESD procedures where vital.
- Be an active member of the team, supplying ideas for continuous improvement at all levels within the company.
- Disassembly, parts replacement, and full reassembly of the returned units
- Carry out component test of lasers and detectors when required.
- Optical alignment of gas sensor sub-components including optical cells and laser modules
- Full system test of repaired production gas analytical equipment
You are a person that owns an effective team by establishing common objectives. You continuously work to make improvements and tackle issues for the benefit of the company and the customers. You focus on priorities and set stretch goals. You accurately complete assignments when working with peers, supervisors, and customers to accomplish Company objectives. You are diligent, accepts responsibility and collaborates in carrying out instructions.
For this role, you will need:
- Relevant engineering degree or equivalent experience in electronics.
- Experience of leading and mentoring repairs teams would be advantageous
- Experience of Assembly/Test/Debug /Repair and preferably gas handling.
- Technically proficient, and able to use scientific equipment.
- Self-directed and motivated in a team environment.
- Quick to learn and adapt to new situations and environments.
- Excellent communication skills, including written and oral reporting.
- Experience in gas handling and processing
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive! Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognise the importance of employee well-being. We prioritise in providing competitive benefit plans, including Private Medical cover, Employee Assistance Program, Employee Resource Groups, recognition and much more.
Make this great opportunity yours!
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