Temporary Accommodation Income Officer
West Northamptonshire Council
Date: 20 hours ago
City: Northampton, England
Contract type: Full time
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
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Are you passionate about helping people access the most appropriate support at critical times in their lives? Do you have experience in either housing and/ or benefits and money matters?
The Temporary Accommodation team are looking for a knowledgeable and enthusiastic professional to lead on income management work with our tenants. This will involve telephone and face to face work, close working with colleagues both in Housing and the Benefits teams, and a focus on customer.
If you are interested in achieving the best outcomes for our residents, in a fast-paced and rewarding environment, we would love to hear from you
,
The role involves making early contact with those at risk of falling behind, helping them access the benefits they are entitled to, and working to maximise their income.
You will also be responsible for developing effective debt recovery plans and supporting tenants on their journey towards financial stability.
,
Are you passionate about helping people access the most appropriate support at critical times in their lives? Do you have experience in either housing and/ or benefits and money matters?
The Temporary Accommodation team are looking for a knowledgeable and enthusiastic professional to lead on income management work with our tenants. This will involve telephone and face to face work, close working with colleagues both in Housing and the Benefits teams, and a focus on customer.
If you are interested in achieving the best outcomes for our residents, in a fast-paced and rewarding environment, we would love to hear from you
,
The role involves making early contact with those at risk of falling behind, helping them access the benefits they are entitled to, and working to maximise their income.
You will also be responsible for developing effective debt recovery plans and supporting tenants on their journey towards financial stability.
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