Leadership Consultant - Marketing and Digital
Department for Work and Pensions (DWP)
Date: 1 day ago
City: Newcastle upon Tyne, England
Contract type: Part time
Birmingham, Blackpool, Glasgow, Leeds, Newcastle-upon-Tyne, Pontypridd, Sheffield
Job Summary
The Leadership Capability Team's key objective is to produce a compelling leadership offer to support the DWP strategic priorities. Particularly promoting team learning and leadership development where leaders coach, inspire and empower our people to deliver.
We are creating a Leadership Development Offer which will increase accessibility for all grades to enable them to develop core skills, provide talent development, and build personal and professional leadership behaviours. We are growing our community of leadership coaches so we can build leadership capability in a sustainable way.
We are seeking people who are flexible, with a passion for building capability at an organisation level, supporting individual learning and talent programmes, and supporting and leading others to ensure our Directorate continues to be a key enabler in maintaining the overall DWP Capability to deliver excellent service to the public.
This Is a Fantastic Opportunity To Be Part Of a Team That Supports All Colleagues To Become Great Leaders And Create a Local Working Culture That Will Enable Us To Deliver Our Public Services, And a Team That:
Demonstrates and role models changes in behaviour and culture that DWP require to support its transformation.
Provides an opportunity to be part of and contribute to cutting edge learning development in the organisation.
Offers HR professional growth opportunities, recognising the strength of each team member and the strengths of our team as a whole.
Gives exposure to the latest leadership and insight research.
Job Description
The Leadership Capability Team requires someone with strong programme management and digital skills, with a passion to deliver to a high standard. You will be people focused with a supportive and collaborative nature.
You will possess a high degree of resilience and the ability to respond positively to the challenge of working across several fast-paced, wide-scale, multi-interest projects, with an interest in future planning.
Your personal qualities are as important as your professional background and development. You will be curious to understand why things happen, innovative, and able to identify and connect links and dependencies. Big picture thinking and comfort with ambiguity is as important as attention to detail. You will be passionate about making work engaging and meaningful for yourself, people around you and for the organisation as a whole.
This role will see you predominantly working within our Leadership Design discipline; however, the role will be flexible and may involve working within other areas of the Leadership Capability Team. This will support the team’s critical business priorities and the broader DWP capability agenda.
Key Responsibilities
You will possess a high degree of resilience and the ability to respond positively to the challenge of working across several fast-paced, wide-scale, multi-interest projects, with an interest in future planning.
Your personal qualities are as important as your professional background and development. You will be curious to understand why things happen, innovative, and able to identify and connect links and dependencies. Big picture thinking and comfort with ambiguity is as important as attention to detail. You will be passionate about making work engaging and meaningful for yourself, people around you and for the organisation as a whole.
This role will see you predominantly working within our Leadership Design discipline; however, the role will be flexible and may involve working within other areas of the Leadership Capability Team. This will support the team’s critical business priorities and the broader DWP capability agenda.
Key Responsibilities
This is what you will be assessed against and should align your personal statement to. Your evidence will be assessed against the following essential criteria. You must ensure you provide specific examples to demonstrate these criteria in your personal statement.
Successful candidates will be able to demonstrate the following Key criteria for the role:
We'll assess you against these behaviours during the selection process:
DWP have a broad benefits package built around your work-life balance which includes:
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Selection will be by a written sift, followed by a virtual video interview.
Written Application and Sift
As part of the application process, you will be asked to complete a CV and Personal Statement of no more than 1000 words detailing the relevant skills and experience you can bring to the role, based on the key criteria stated above.
Should a large number of applications be received, an initial sift may be conducted using the Lead Key Criteria (Strong understanding and experience of constructing experiential learning content suitable for both face to face and virtual environments. Working flexibly and delivering high quality outcomes at pace against multiple priorities and encouraging input and ideas from a diverse range of colleagues, partners, and stakeholders).
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.
CV
The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short and allows an initial check of eligibility. This will be for information purposes only and will not be scored.
Therefore, please put the main content of your evidence and skills in your Personal Statement.
Personal Statement
When completing your personal statement, please read and understand the Key Criteria thoroughly as this is what your written evidence will assessed against.
Please ensure you evidence the key personal requirements and what you have done that relates to these requirements.
You don’t have to explain the whole process, just what you have done and the skills and experience you have used.
Share with us why you are most suited to this role, what you can do, the skills you have that are transferable to the key requirements, and the life experiences or passion you have that are linked to this role.
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective.
If you withdraw your application at any stage, it will not be progressed any further.
Interview Process
After the sift is complete, shortlisted candidates will be invited to attend a virtual video interview on MS Teams.
The overall interview will last around 45-minutes and you will need to use your personal device to access the video link.
You will be asked a mixture of behaviour and strength-based questions. A blended interview aims to be more of a conversation offering a more inclusive approach. The behaviour and strength-based questioning explores what you, the candidate, can and have done, but also your potential. The interview aims to be more of a conversation exploring the candidate’s capability for the role.
Behaviours
You will be assessed against the Civil Service Behaviours listed below.
An Example Of a Behavioural Question Would Be:
Tell me about a time when you’ve had to deal with a difficult stakeholder.
It May Help To Use One Or More Examples Of a Piece Of Work You Have Completed Or a Situation You Have Been In, And Use The WHO Or STAR Model To Explain:
What was the task, How you approached the work/situation and what the Outcomes were, what did you achieve?
Or
What was the Situation? What were the Tasks? What Action did you take? What were the Results of your actions?
To help you prepare and settle into the interview you will be sent the behaviour questions in advance of the interview, 7 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions and strength questions.
The behaviours assessed for this role are:
It is difficult to prepare for strength type questions, however you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role.
While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this.
Sift and interview dates to be confirmed.
After the interview
Once all interviews have been completed, candidates will be notified of the outcome by email and through their Civil Service Jobs account.
Successful candidates for the initial posts offered will be contacted regarding their preferred location based on the role being offered. If you are able to accept this provisional offer, pre-employment checks will commence and once they are cleared, the vacancy holder will contact you with details of a start date.
Please note that for some of the locations currently listed in this vacancy, we may not be able to immediately offer a position based on the needs of the business at the time.
Further Information
Find out more about Working for DWP.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: [email protected].
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
Job Summary
The Leadership Capability Team's key objective is to produce a compelling leadership offer to support the DWP strategic priorities. Particularly promoting team learning and leadership development where leaders coach, inspire and empower our people to deliver.
We are creating a Leadership Development Offer which will increase accessibility for all grades to enable them to develop core skills, provide talent development, and build personal and professional leadership behaviours. We are growing our community of leadership coaches so we can build leadership capability in a sustainable way.
We are seeking people who are flexible, with a passion for building capability at an organisation level, supporting individual learning and talent programmes, and supporting and leading others to ensure our Directorate continues to be a key enabler in maintaining the overall DWP Capability to deliver excellent service to the public.
This Is a Fantastic Opportunity To Be Part Of a Team That Supports All Colleagues To Become Great Leaders And Create a Local Working Culture That Will Enable Us To Deliver Our Public Services, And a Team That:
Demonstrates and role models changes in behaviour and culture that DWP require to support its transformation.
Provides an opportunity to be part of and contribute to cutting edge learning development in the organisation.
Offers HR professional growth opportunities, recognising the strength of each team member and the strengths of our team as a whole.
Gives exposure to the latest leadership and insight research.
Job Description
The Leadership Capability Team requires someone with strong programme management and digital skills, with a passion to deliver to a high standard. You will be people focused with a supportive and collaborative nature.
You will possess a high degree of resilience and the ability to respond positively to the challenge of working across several fast-paced, wide-scale, multi-interest projects, with an interest in future planning.
Your personal qualities are as important as your professional background and development. You will be curious to understand why things happen, innovative, and able to identify and connect links and dependencies. Big picture thinking and comfort with ambiguity is as important as attention to detail. You will be passionate about making work engaging and meaningful for yourself, people around you and for the organisation as a whole.
This role will see you predominantly working within our Leadership Design discipline; however, the role will be flexible and may involve working within other areas of the Leadership Capability Team. This will support the team’s critical business priorities and the broader DWP capability agenda.
Key Responsibilities
- Effectively support multiple strands of work within the team – encompassing Project Management and Strategic Planning, - working closely with the Lead responsible for the Leadership Design discipline.
- Proactively manage a portfolio of work, driving and embedding a planning and performance culture into the Leadership Capability Team, whilst scanning the wider environment, connecting multiple threads for potential impacts on the leadership work programme.
- Be flexible, able to work at pace and multi-task, ensuring that you and your team have a balanced approach to recognising and managing priorities, seeing the bigger picture and making best use of time to deliver quality solution-oriented outputs promptly.
- Role model leadership by building effective relationships and collaborating with Programme Managers, Project Leads, Design Teams and other Stakeholders to support the various work strands you and your team are engaged with. Promoting inclusiveness and ensuring your needs and the needs of your team and others you work with are considered.
- Creative mindset, able to craft ideas into useable formats/design, demonstrating clear, effective communication skills (written and verbal) with a variety of stakeholders across multiple platforms including digital and face-to-face channels.
- High level of professionalism in all interactions whilst demonstrating the ability to handle confidential information with utmost discretion.
- Knowledge of accessibility requirements within Microsoft platforms, with the ability to research, write content and utilise Intranet Publishing skills to create, design and maintain the Leadership Capability Intranet sites and products.
- The role will potentially include Line Management responsibilities.
You will possess a high degree of resilience and the ability to respond positively to the challenge of working across several fast-paced, wide-scale, multi-interest projects, with an interest in future planning.
Your personal qualities are as important as your professional background and development. You will be curious to understand why things happen, innovative, and able to identify and connect links and dependencies. Big picture thinking and comfort with ambiguity is as important as attention to detail. You will be passionate about making work engaging and meaningful for yourself, people around you and for the organisation as a whole.
This role will see you predominantly working within our Leadership Design discipline; however, the role will be flexible and may involve working within other areas of the Leadership Capability Team. This will support the team’s critical business priorities and the broader DWP capability agenda.
Key Responsibilities
- Effectively support multiple strands of work within the team – encompassing Project Management and Strategic Planning, - working closely with the Lead responsible for the Leadership Design discipline.
- Proactively manage a portfolio of work, driving and embedding a planning and performance culture into the Leadership Capability Team, whilst scanning the wider environment, connecting multiple threads for potential impacts on the leadership work programme.
- Be flexible, able to work at pace and multi-task, ensuring that you and your team have a balanced approach to recognising and managing priorities, seeing the bigger picture and making best use of time to deliver quality solution-oriented outputs promptly.
- Role model leadership by building effective relationships and collaborating with Programme Managers, Project Leads, Design Teams and other Stakeholders to support the various work strands you and your team are engaged with. Promoting inclusiveness and ensuring your needs and the needs of your team and others you work with are considered.
- Creative mindset, able to craft ideas into useable formats/design, demonstrating clear, effective communication skills (written and verbal) with a variety of stakeholders across multiple platforms including digital and face-to-face channels.
- High level of professionalism in all interactions whilst demonstrating the ability to handle confidential information with utmost discretion.
- Knowledge of accessibility requirements within Microsoft platforms, with the ability to research, write content and utilise Intranet Publishing skills to create, design and maintain the Leadership Capability Intranet sites and products.
- The role will potentially include Line Management responsibilities.
This is what you will be assessed against and should align your personal statement to. Your evidence will be assessed against the following essential criteria. You must ensure you provide specific examples to demonstrate these criteria in your personal statement.
Successful candidates will be able to demonstrate the following Key criteria for the role:
- Strong understanding and experience of constructing experiential learning content suitable for both face to face and virtual environments. Working flexibly and delivering high quality outcomes at pace against multiple priorities and encouraging input and ideas from a diverse range of colleagues, partners, and stakeholders. (Lead criteria)
- Creative mindset, able to craft ideas into useable formats and designs with an awareness of accessibility requirements.
- Confident experience of facilitating learning, both face to face and virtually with an understanding of the difference and impacts of both facilitative and training delivery techniques.
- Comfortable working on own with excellent leadership and organisational skills, demonstrating good programme management principles, taking the lead in project managing our work streams with the ability to plan and identify potential pinch points, risks, or areas of concern.
- Strong proficiency using Microsoft 360 suite of products specifically Word, PowerPoint and Excel.
- You must have achieved CIPD Associate membership or be willing to work towards this upon commencement of your role.
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Communicating and Influencing
- Working Together
- Delivering at Pace
DWP have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Selection will be by a written sift, followed by a virtual video interview.
Written Application and Sift
As part of the application process, you will be asked to complete a CV and Personal Statement of no more than 1000 words detailing the relevant skills and experience you can bring to the role, based on the key criteria stated above.
Should a large number of applications be received, an initial sift may be conducted using the Lead Key Criteria (Strong understanding and experience of constructing experiential learning content suitable for both face to face and virtual environments. Working flexibly and delivering high quality outcomes at pace against multiple priorities and encouraging input and ideas from a diverse range of colleagues, partners, and stakeholders).
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.
CV
The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short and allows an initial check of eligibility. This will be for information purposes only and will not be scored.
Therefore, please put the main content of your evidence and skills in your Personal Statement.
Personal Statement
When completing your personal statement, please read and understand the Key Criteria thoroughly as this is what your written evidence will assessed against.
Please ensure you evidence the key personal requirements and what you have done that relates to these requirements.
You don’t have to explain the whole process, just what you have done and the skills and experience you have used.
Share with us why you are most suited to this role, what you can do, the skills you have that are transferable to the key requirements, and the life experiences or passion you have that are linked to this role.
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective.
If you withdraw your application at any stage, it will not be progressed any further.
Interview Process
After the sift is complete, shortlisted candidates will be invited to attend a virtual video interview on MS Teams.
The overall interview will last around 45-minutes and you will need to use your personal device to access the video link.
You will be asked a mixture of behaviour and strength-based questions. A blended interview aims to be more of a conversation offering a more inclusive approach. The behaviour and strength-based questioning explores what you, the candidate, can and have done, but also your potential. The interview aims to be more of a conversation exploring the candidate’s capability for the role.
Behaviours
You will be assessed against the Civil Service Behaviours listed below.
An Example Of a Behavioural Question Would Be:
Tell me about a time when you’ve had to deal with a difficult stakeholder.
It May Help To Use One Or More Examples Of a Piece Of Work You Have Completed Or a Situation You Have Been In, And Use The WHO Or STAR Model To Explain:
What was the task, How you approached the work/situation and what the Outcomes were, what did you achieve?
Or
What was the Situation? What were the Tasks? What Action did you take? What were the Results of your actions?
To help you prepare and settle into the interview you will be sent the behaviour questions in advance of the interview, 7 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions and strength questions.
The behaviours assessed for this role are:
- Managing a Quality Service
- Communicating and Influencing
- Working Together
- Delivering at Pace
It is difficult to prepare for strength type questions, however you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role.
While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this.
Sift and interview dates to be confirmed.
After the interview
Once all interviews have been completed, candidates will be notified of the outcome by email and through their Civil Service Jobs account.
Successful candidates for the initial posts offered will be contacted regarding their preferred location based on the role being offered. If you are able to accept this provisional offer, pre-employment checks will commence and once they are cleared, the vacancy holder will contact you with details of a start date.
Please note that for some of the locations currently listed in this vacancy, we may not be able to immediately offer a position based on the needs of the business at the time.
Further Information
Find out more about Working for DWP.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : [email protected]
- Email : [email protected]
- Telephone : [email protected]
- Email : [email protected]
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: [email protected].
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
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