Operational Auditor

#BelongWithUs

Come and join us as a focused and results driven Operational Auditor and be part of a hugely successful and friendly team.

The Role:

As an Operational Auditor, you’ll play an important part in ensuring excellence across our branch network. The Operational Auditor will join our auditing team, conducting branch audits across our merchanting and retail business to identify and communicate risks to the company. The Operational Auditor will be responsible for auditing 180 plus branches across the southern regions. There will be regular travel involved, and a company car is provided.

Key Responsibilities

• Conduct branch operational audits (KCR & RAR) as determined by the Annual Audit Plan and the Operation Audit - Branch ‘Key Control Review’ Selection process
• Collate operations audit reports and communicate effectively with operational management over issues that have been identified
• Undertake field work, when required, for Audit topical reviews
• Undertake special investigations / projects, as specified by the Audit Manager and report the findings & recommendations to senior management
• Develop and maintain effective relationships with management across different business brands, ensuring that a “can do” professional approach is conveyed always
• Aid with the mentoring and development of team colleagues
• Control, maintain records and communicate the Branch ‘Self Assessment’ selection process, to ensure all branches complete a ‘Key Control - Branch Self Assessment’ annually
• Produce, filter, analyse and risk assess the back-up data required to complete Audits

This is a field-based role with regional travel to branches across the South region, and ad-hoc travel into our head office in Crick. Consequently you must be based in the UK and a company car is provided

You:

You’ll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. This role would suit someone who has experience working as an Operational Auditor, experience working within a Branch, or someone completely new to the industry but can demonstrate the ability to learn quickly

Skills and competencies

• Full UK Driving License (clean)
• Experience in a multi site business
• Educated to a minimum GCSE (or equivalent) standard in English and Maths
• Superb communication skills, able to digest information and present to the audience in an understandable way
• A team player who always looks to go above and beyond

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Branch Auditor, Compliance Auditor, Compliance Validation, Internal Auditor, Operational Auditor, Retail Auditor

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

We have a long track record of investing in our colleagues who have joined us and progressed their careers further by moving into higher opportunities, so if you bring your drive and enthusiasm we will invest heavily in your self-development and career progression!

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.