Concierge

Alfa Romeo Concierge based in our Birmingham North dealership: 857 Tyburn Rd, Erdington, Birmingham B24 9NY

• Base salary of £25,000
• A competitive and rewarding commission structure OTE of up to £50k
• Manufacturer owned dealership opportunity
• Driving Licence Required

About Us

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure.

Additional Benefits

• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.

Alfa Romeo Concierge Role Overview:

An exciting new opportunity has come up here at our Birmingham North dealership. This is a great opportunity for you to become a key member of our Dealership team.

Ideally we would like an experienced assistant sales manager looking to take charge of our prestige Alfa Romeo department.

As a Brand Concierge you will be responsible for all things Alfa Romeo, from sales to in-house marketing.

An Alfa Romeo Concierge will also:

• Manage the Alfa Romeo showroom, keeping in line with brand standards.
• Gather customer and market data to understand what the customer needs.
• Respond to customer queries and resolve their objections.
• Build a relationship with the customer and be their point of contact.
• Provide customers with detailed and accurate quotations and cost calculations.
• Highlight additional services such as finance, insurance, accessories and service plans.
• Negotiate terms of sales and agreements

Let’s Work together:

Don’t worry if you haven’t worked with our brands before, we will give you full product training at our Performance Academy in Coventry and bespoke Stellantis &You induction. Even if you’ve not got automotive experience, provided you’ve got, great communication skills and a determination to hit targets we’d love to hear from you. We can soon fill any gaps with our training.

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.

Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Job Type: Full-time

Pay: Up to £50,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person