Store Manager Designate

If you’re all about creating calm from chaos, love a well-organised space and take pride in doing things properly (first time, every time), you might just be our next Stock Coach. You will cover stores around North London. They would include Enfield, St Albans, Staples Corner, Barnet.

You’ll lead a high-performing team and play a vital role in keeping our shelves full, our stock accurate, and our store running like clockwork. That means looking after on-shelf availability, ensuring accurate stock integrity, and rolling up your sleeves to ensure efficient stock management

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From keeping the warehouse neat and tidy to making sure our stock audits and stocktakes go off without a hitch, you’ll have a big part to play in keeping everything running smoothly. You’ll also keep an eye on deliveries – helping to make sure goods come in as they should and get to the right place quickl

y.
It’s a hands-on role where your attention to detail will make life easier – not just for customers, but for your team too. You’ll be helping people find what they need, when they need it, and making sure the store feels as good behind the scenes as it does out fro

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What you'll be d

• oing
  Keep shopping simple and enjoyable by making sure our shelves are well-stocked and everything is merchandised just the way it shoul
• d be.Keep it safe and sorted – a tidy warehouse is a happy warehouse. You’ll help create a space where people feel confident and ready to
• work.Keep shelves full – manage deliveries and make sure clear handovers happen so the next shift knows what’s
• what.Contribute to a smooth Click & Collect experience – by keeping the warehouse in great shape and stock records accurate, you’ll help make picking quicker and reduce missed
• itemsInvestigate Click & Collect shorts daily – using PowerBI to figure out what went wrong, and how to f
• ix itTake a weekly walk around the warehouse with your Store Coach to spot any sales opportunities or areas for improv
• ementMake a plan – use the Stock Focus Planner to map out your week, and ensure your team are informed and engaged with the plan from the g
• et-goStay compliant – complete monthly stock self-audits to make sure everything’s as it shoul
• d be.Protect our profits – manage Less Than Perfect Stock carefully and make sure returns are processed with all the right
• info.Celebrate wins (big and small) to keep energy high and the team feeling
• greatBe there for your team – hold regular one-to-ones, progress and career conversations to support wellbeing and store succession
• plansBring the team together – support the Leadership Team in bringing your store’s Engagement Action Plan to
• life.Create a winning culture – lead in a way that builds trust, motivation and long-term suc
• cess.Spot talent, offer learning opportunities and help your team build their ca

reers

What we'll look for

• in you:
  Strong organisational skills with a proven ability to create structure and clarity in fast-paced retail envir
• onments.Hands-on leadership style, consistently leading by example and motivating teams to maintain high standards in stock accuracy and store prese
• ntation.Exceptional attention to detail, ensuring stock integrity, accurate audits, and smooth Click & Collect ope
• rations.Experience managing deliveries and warehouse operations, ensuring efficient stock flow and minimising errors or
• delays.Proficient in using data tools like PowerBI to investigate stock discrepancies and drive continuous impr
• ovement.Effective communicator, skilled in delivering clear handovers, conducting one-to-ones, and supporting team development through coaching and f
• eedback.Compliance-focused, with a strong track record of maintaining audit standards and managing returns and less-than-perfect stock resp
• onsibly.Collaborative team player, actively contributing to store-wide engagement plans and fostering a positive, high-energy
• culture.Strategic planner, using tools like Stock Focus Planners to align team efforts with store goals and ensure operational exc
• ellence.Talent spotter and mentor, committed to supporting career progression and building a strong succession pipeline within t