Activity Leader / Student Services Officer (Residential)

CATS Global Schools


Date: 1 day ago
City: Cambridge, England
Contract type: Full time

Our Activity leader / Student Services Officer role is a fast paced, varied, challenging and rewarding role, with no day the same!


You are part of a first line support team at the heart of the school, responsible for delivering a variety of areas of student support. The main responsibilities will be for activities and residential accommodation, as well as all aspects of customer care in the student journey at Stafford House International.


We’re a fast-paced, vibrant English Language School, based in the Cambridge and our Student Services Officer are based in our school’s Reception. We welcome hundreds of young adults from overseas each year. We provide English language courses and support students with their accommodation, safety and well-being. We also offer a wide range of activities and excursions. As Activity Leader/Student Services Officer, you will be the first port-of-call for their questions ranging from checking them in/out, accommodation queries, to adjusting to life in Cambridge.


What’s in it for you?


  • Working part time 20 hours per week

  • Full board + accommodation provided - this is a residential contract

  • 1 year Fixed-term Contract

  • Experience of working in a fast-paced, fun and multicultural educational environment

  • Opportunity to gain experience toward a career of working with young people & adults in the fields of education, health or care professions

  • Working with a highly experienced and supportive team


Here’s some of what’s involved as our Activity Leader/Student Welfare Officer?


  • Leading the activities programme, including the booking of excursions and promoting the activity with students & leading activities

  • Planning a high-quality programme of activities and excursions

  • Motivating and encouraging students to take an active part in the programme

  • Supervise and look after the safety and welfare of students, with a particular focus on under 18s

  • Managing evening activities when we have groups, such as games and film night

  • Liaising with the Student Services Manager to maintain the social programme budget

  • Covering for the Residential Student Services Officer as required, check in of new arrivals and check out of departing students, including conducting passport and visa compliance checks

  • Supporting with the general administration of the school, including assisting other departments

  • Supporting with student welfare

  • Participating in the school out of hours emergency phone rota. This will occasionally include weekends, including overseeing arrivals and departures


More information:


Who are we?
For more than 70 years we have been providing high quality English Language and activity courses for young learners. We offer 6 fantastic study locations within the UK with a wide range of courses to choose from including English Language and activities, creative Art & Design, sports, and academic preparation courses.
Stafford House International is part of CATS Global Schools (CGS), a leading education group committed to inspiring the next generation of world shapers


OUR COMMITMENT TO SAFEGUARDING

Stafford House and CATS Global Schools are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to safer recruitment Pre-Employment Checks in line with KCSIE guidelines which includes an enhanced DBS check (DBS process paid for by CATS Global Schools), 2 references and if applicable, an overseas police check


OUR COMMITMENT TO INCLUSION AND DIVERSITY

We are committed to diversity, inclusion and belonging. Building on our core values - Pioneering, Persevering, People - we pledge to deliver a series of events, guest speakers and focus groups to ensure we offer respect and understanding to all communities


AND FINALLY

What are you waiting for? We look forward to hearing from you. Good luck!

Post a CV