PMO Programme Coordinator

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers and doing the right thing. With over 2,400 employees, our people are the reason we are so successful, and our Project Management Office make a crucial contribution to this. Nine times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity for you to join #TeamEMR as a PMO Programme Coordinator. This role reports to the PMO Planning Manager and is based in our head office in Derby.

In this role, you’ll be central to the smooth operation of our Project Management Office (PMO), helping ensure core governance processes are followed across our projects. You’ll use your excellent organisational skills, attention to detail, and stakeholder engagement abilities to make a real difference across the full project lifecycle.

Key Roles and Responsibilities

• Provide administrative support for core PMO processes, including Project Investment, and Stage Gate Review processes to ensure successful project delivery.
• Coordinate key PMO process steps across the project portfolio, including setting up new projects, issuing updates and communications, project initiation in the Ebis system, and organising key meetings.
• Assist in creating the PMO communications and training plan, scheduling newsletters, updating SharePoint, and organising internal and external training sessions.
• Manage the rollout and ongoing delivery of the communications and training plan across all project functions.
• Support the creation and maintenance of the portfolio dataset, including reporting, shared mailbox, and shared drive management, ensuring accuracy and compliance with EMR policies.
• Provide administrative and planning support to the PMO Manager, including room booking, managing invites, and tracking actions across governance processes.
• Contribute to continuous improvement activities by maintaining and completing project documentation and reports to a high standard.
• Build and maintain strong working relationships with internal and external stakeholders to facilitate successful project delivery.

Key Skills & Experience

• Willingness to work towards the Association for Project Management – Project Fundamentals Qualification (PFQ).
• A-Level qualification or equivalent experience.
• Experience working in a PMO or project delivery environment, with a basic understanding of project management principles.
• Excellent written and verbal communication skills, able to tailor messaging effectively to diverse stakeholders.
• Strong analytical skills paired with sound business and commercial acumen.
• Self-starter attitude with the ability to build positive relationships across teams and stakeholders to achieve results.
• Demonstrated logical reasoning and problem-solving skills when developing processes or addressing challenges.
• Experience managing and maintaining accurate reports and documentation compliant with governance standards.
• Highly organised with excellent time management and prioritisation abilities.
• Proficient in Microsoft 365 applications, including Excel, Word, PowerPoint, Outlook, and Microsoft Teams.

As well as a competitive salary, we’ll also offer you:

• Excellent Railway Pension scheme
• Free standard travel on East Midlands Railway and Train Operating Companies under Transport UK
• 1st Class Duty Travel on the EMR Network
• Friends and Family discounted Tickets on the EMR Network
• 32 Days paid leave, increasing to 34 after 2 years’ service
• 75% discount on National Travel (inc partner and dependants)
• Various training opportunities
• …and many more!

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and in the office 2-3 days per week. Should you wish to work full time in the office this is also an option.

We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.