Client Support Coordinator

Salary:

Competitive Salary + Bonus + Excellent Benefits

Client Support Coordinator – Wolseley Group – C.P Hart

So, who are we? We are C.P Hart part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), free parking, a generous pension scheme (matched up to 9%), the potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Client Support Coordinator based in our Amersham showroom, you’ll be responsible for:

• Coordinate and manage delivery processes, ensuring a smooth handover with consultants, engaging clients, and setting viable delivery dates.
• Oversee payments and credit accounts, ensuring accurate processing in line with Sales Ledger procedures.
• Monitor and manage orders proactively, addressing purchase order issues, tracking progress, and updating clients as needed.
• Support showroom operations, assisting with administration, liaising with clients, and collaborating with sales consultants.
  
  

This is a full time, permanent role working Monday-Friday, 37.5 hours a week.

And here’s what we’d like you to have:

• Organisational and communication skills to coordinate deliveries and engage clients proactively
• Practical experience in order management, logistics, or customer service is preferred
• Strong customer service and relationship building skills
• Strong project management and organisation skills
• Professional and confident individual
  
  

We look forward to receiving your application!

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