Document Production Specialist - Remote

The team

Document Production.

The role

Remote working Document Production Specialist.

Hours of work

1400 to 2200 Monday to Friday.

Knowledge, skills and experience

• Advanced knowledge of the Microsoft Office package, in particular, Word, Excel and PowerPoint, plus iManage.
• Advanced knowledge of formatting/re-formatting all document types to specified house style or to client specific instructions.
• Fast, accurate typing skills (both audio and copy typing).
• Shows a passion for learning and developing skills.
• Takes pride in the output - wants to deliver the best result to the client.
• Will show a talent for design and creativity.
• Strong time management and organisational skills.
• Strong team player - inspiring team members to work together to achieve results.
• Self-motivated with a proactive approach to the role - ability to think on feet and solve problems independently.
• Calm and helpful under pressure, displaying a common-sense attitude with the ability to take, understand and carry out instructions.
• Well-developed internal client management skills.
• Good verbal and written communication skills.
• Excellent attention to detail - spelling, accuracy, grammar, interpretation and presentation.
• High level of understanding of legal terminology.

Key responsibilities will include:

• Transcription, through the use of digital dictation, which will also include transcription of meeting/interview/telephone call recordings.
• Document production and manipulation, including formatting of documents in client styles and RPC house style.
• Creating and amending branded marketing documents.
• Design and creativity input to produce quality documents across multiple applications, including PowerPoint presentations.
• Sharing of knowledge and expertise across the business as well as being responsive and flexible to the needs of a particular client of DP - being prepared to be a "roving" consultant from time to time as required.
• Key player in our delivery of excellent client service, with customer focus being at the heart of anything that is delivered.
• Being an ambassador for DP - educating the firm to use DP to its fullest potential.
• Contributing to the success of DP and understanding how this success is measured.
• Quality checking your work.
• Working efficiently to meet workflow demands and deadlines. Prioritising own work and communicating with the Team Leader if a deadline cannot be met.
• Understanding and working to the service level the team has agreed to provide - contributing to this standard and helping others to contribute too.
• Proactive in making suggestions for improvement and acting on them.

Diversity, equity, inclusion and belonging:

We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. We believe in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help.

Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles. Please get in touch with our recruitment team if you have any questions about our hybrid working approach or flexible working policy.