Facilities Management Admin

FOOTASYLUM


Date: 1 day ago
City: Rochdale, England
Contract type: Full time
The Opportunity

We’re looking for an organised and proactive Facilities Administrator to join our Facilities Management team. You’ll play a crucial role in supporting day-to-day operations—keeping processes running smoothly, helping the team stay on track, and ensuring suppliers and contractors deliver to a high standard. This is a great opportunity to join a busy, fast-paced environment where no two days are the same.

The Team

It's an exciting time to join our Facilities team at Footasylum. We've brought our facilities management function in-house and are having a group wide approach across our business to ensure that the facilities within our retail and Warehousing depot's are led with a strategic lens to meet cost efficiencies and our Net Zero targets.

As an FM Administrator you'll provide support to the FM Manager in relation to administrative functions of reporting. You will be responsible for ensuring the upkeep of all the Facilities data and ensure reporting is distributed in a timely manner. The role will also be responsible for supporting with ad hoc reporting requests and liaising with our National Facilities Contractors, as well as the wider teams to communicate updates.

About You

You will be an experienced administrator with the ability to support across a wide range of tasks in a busy environment. Ideally you can read financial information and build reports, deal with purchase orders/suppliers and multi-task to deal with a high-volume of incoming jobs.

Previous experience of CAFM or a similar facilities computer system is desirable, but we can train you on new systems if required.

Preferably you will be wanting to pursue a career in FM, that said if you are looking to challenge your skills and admin experience in a new environment, we encourage you to apply.

What you will do:

  • Managing the day-to-day financial admin of the Facilities function, including raising purchase orders and reconciling invoices.
  • Acting as the first point of contact for internal and external Facilities queries—by phone, email, or in person—ensuring all enquiries are handled efficiently.
  • Monitoring the Facilities Helpdesk, allocating tasks, and following up to ensure timely completion of jobs.
  • Supporting the delivery of high-quality facilities services across the business, including keeping Planned Preventative Maintenance (PPM) schedules up to date and overseeing any remedial works.
  • Liaising with third-party contractors and suppliers to ensure performance meets agreed KPIs and SLAs.
  • Producing monthly reports to track performance against key targets and budgets. Keeping internal systems and workflows updated and running efficiently.
  • Managing the Facilities inbox and incoming mail.
  • Maintaining consistent and well-organised digital and physical filing systems.
  • Providing wider admin and coordination support to the Facilities team and other departments when needed.

Why Footasylum?

We are one of the leading omni-channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have loads of examples of people moving upwards, across to other departments and given training to excel their personal and professional skills. Our aim is to create a fun environment, where your success is paramount to ours and you are given the right tools, support and platform to achieve your goals.

Diversity

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building services to customers and the wider business. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds.

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity for you.

Please note, this is not a remote role and our expectation is that you will be able to attend Head Office in a hybrid way, in Rochdale.
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