Release Coordinator

Summary

Job Reference: 254730BR

Nottingham Support Office

Permanent

37.5 Hours

Job Title: Release Coordinator

Location: Nottingham or Islington, London

Contract: Perm

Recruiter: Noaman Hussain

About the role

As a Release Coordinator, you will meaningfully contribute to the management of, and successful implementation of IT changes and software releases. Your work will have a positive impact throughout the IT function, from office IT infrastructure, AWS platform and software releases, ensuring technical changes are managed in an efficient and auditable manner.

Boots Online Doctor is a healthcare platform that connects patients with qualified medical professionals and is a growing business. We are looking for a Release Coordinator to join our team focusing on the management and improvement to our IT change and software release process. With this role you have the opportunity to shape and improve on current processes and will become an important part of the Boots Digital Health IT Team reporting into the IT Service Delivery Lead.

Key responsibilities

• Refine release tickets by following and understanding what is required to be released in each Squad or in general across all teams. (This included all releases e.g. hot fix, sprint feature release, retro release in all environments e.g. Staging/Live)

• Meeting deadlines to arrange release shortlist and raise the release request on time through CMS Jira tool

• Improve / support release documentation to ensure a standardised and efficient release process

• Coordinate the release retro, run all release related meetings, and organising the release processes

• Understand / support technical information

• Maintain release documentation and work with stakeholders and developers on the Roll Back plans, run book and release documentation

• Work with the technical teams to ensure all software release and IT change information is collated and accurate before the weekly Change Advisory Board meeting

• Ensure that changes are scheduled for the approved time and date, completed changes are closed, RCA documents raised for any failed changes / releases

• Maintain change control audit documentation

• Communicate approved changes to relevant business stakeholders

• Ensure standards are maintained

What you'll need to have

• Organised and process driven working methodology

• Excellent documentation skills and an eye for detail

• Ability to communicate effectively across multiple business stakeholders

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

• Previous experience in change management

• Mobile app release management experience

• Experience of working in a technical / development environment

• M_o_R (Management of Risk) qualification

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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