Framework Manager

Framework Manager

Somerset

Full time, permanent

Competitive Salary plus company car or car allowance and bonus.

Oneline is seeking an experienced and dynamic Framework Manager to take ownership of key stakeholder relationships, framework agreements, and contract delivery across our client base.

This high-impact role is central to driving commercial success, ensuring profitability, and building long-term customer partnerships within the water and utilities sector.

More about the role:

• Lead the management and strategic development of key client frameworks and stakeholder relationships.
• Oversee all commercial aspects of framework agreements, including profitability, cost control, KPI delivery, and contract administration.
• Negotiate new and renewed contracts with major water industry customers and related sectors.
• Collaborate closely with operational, technical, and marketing teams to optimise account growth, service delivery, and financial performance.
• Drive and convert a pipeline of business development opportunities into invoiced revenue.
• Act as the senior commercial representative for Oneline, engaging with stakeholders at all levels.
• Lead mobilisation and implementation of new contracts, working closely with Operations and Marketing.
• Foster a high-performance culture within the commercial team, ensuring continuous improvement and accountability.
• Build and maintain strong, solution-driven relationships with customers through regular review meetings and tailored propositions.

Additional Responsibilities Include:

• Managing customer action logs and coordinating service improvement processes.
• Developing and delivering customer-aligned solutions with internal stakeholders.
• Providing or coordinating the delivery of accurate, high-quality customer reporting.
• Supporting strategic framework planning and identifying areas for innovation and growth.

More about you:

• Proven experience in successful framework management for business-to-business services and solutions to national organisations.
• To possess environmental and/or energy infrastructure experience is desirable.
• Proven experience managing large contracts or frameworks, ideally in the utilities or infrastructure sectors.
• Strong negotiation and relationship management skills at senior levels.
• A track record of delivering profitable growth through commercial leadership.
• The ability to drive performance, lead teams, and contribute to strategic planning.
• Flexibility to travel nationwide and work outside of normal hours when required.
• High level of organisational skills.
• Possession of a clean UK driving licence.
• Right to Work in the UK is essential.

What we can offer you:

• Enhanced maternity, paternity and adoption pay and leave.
• Company pension
• Life assurance scheme (x4 salary).
• Medicash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
• Refer a friend scheme.
• Employee assistance programme (access to GP appointments and mental health support).
• Competitive annual leave plus bank holidays.
• Training and career progression opportunities.

At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.