UX/UI Designer

• Who we’re looking for: We are looking for someone motivated and energetic to join our UX/UI team. You'll need to be an excellent communicator as this role will see you working with various stakeholders across the business.
• The challenge: Our UX/UI team pride themselves on excellence and being data driven in their approach to challenges and projects.
• Where you’ll work: This role will be based in our Hove office 2 days a week
  
  

The Tillo Difference

We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals.

We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India.

The role of UX/UI Designer is a key part of our Product team and is responsible for assisting to constantly improve the experience for our customers. As a UX/UI Designer you will work closely with the Product and Engineering teams at Tillo to build a superb digital experience for our expanding network of global customers. You will be responsible for designing user interfaces that not only look great, but which make it simpler for customers to navigate the platform.

Mission

Tillo, a leading SaaS company offering an embedded rewards and incentives platform, is seeking a motivated UX/UI Designer to join our team. Our mission is to help our customers open doors to new possibilities for revenue generation that are unseen in the traditional gift card market. At Tillo, we aim to create products that not only meet but exceed expectations, surprising and delighting our customers. Leading our industry with new ideas, products, and innovative thinking is at the core of what we do.

Our vision is to set the global standard for rewards and incentives. At Tillo, we're more than just a company, we're a collective driving progress together.

Main Duties And Areas Of Responsibility

• Visual and interactive design across Tillo’s products and services
• Researching and understanding the what and why of projects, solving problems and identifying opportunities with the goal of developing new and improved experiences for our customers and stakeholders
• Working closely with our engineers to own the user experience and design of new features from conception until release
• Helping develop Tillo’s design system, maintaining design standards and consistency across all Tillo products with clear direction and documentation
  
  

About You

• Passionate about UX/UI, with an avid interest in what defines a great user experience today and in the distant tomorrow.
• Passionate about understanding the what and the why of problems and testing these hypotheses with data.
• Experience in qualitative and quantitative user research methods with experience in presenting your findings to the team and wider business.
• Experience developing problem/opportunity statements to data supported concepts. Developing these concepts to engineer and stakeholder approved designs
• Able to work alone and in groups to solve complex problems with an eye for detail and the goal of simplicity.
• Happy to present your work and listen to the feedback knowing that working together we can make our best work.
• Positive mindset and action orientated
  
  

Essential

What we’re looking for

• Confident in taking ownership of projects and communicating their status to the wider team
• Ability to communicate and articulate design decisions to the team highlighting risks and opportunities, defining ideals and MVP versions of products
• Experience in qualitative and quantitative methods of user research and testing
• High level of competency using Figma, Adobe and user data products.
• Experience working in collaborative environments alongside other UX designers, as well as other departments including developers and product managers
• Strong documentation and communication skills
  
  

It’s not essential, but we’d love to hear about it if you have experience with:

• Experience using Adobe After effects
• Experience in SaaS or Fintech environments
  
  

Benefits

We offer all our employees trust and empower our team to work with flexibility and autonomy. We’re a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic office in Hove, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:

• Enhanced annual leave of 26 days per annum
• Private Medical care through Vitality
• Employee Incentive Scheme
• Access to Tillo’s Storefront with discounts & gift card vouchers
• Hybrid Working
• Top spec equipment including laptop, mouse, keyboard, monitor
• Anniversary gifts
• Monthly breakfasts, drinks, snacks and events
• Team Learning & Development budget
  
  

About Tillo

Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world’s leading businesses.

Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure.

Diversity, Equity, and Inclusion Statement

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation.

If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.

Compensation Range: £41.6K - £46.7K