Executive Operations Coordinator

Chester Race Company are proud to present an exciting opportunity for an individual to join the Executive team as an Executive Operations Coordinator on a permanent contract, based in the heart of Chester. If you are a highly organised and dynamic person with a high attention to detail, this is the perfect role for you!

This role is pivotal in supporting the smooth operation of Chester Racecourse's headquarters. Reporting to the Executive Assistant and Secretary to the Board, this position requires an organised, proactive individual who can balance executive support duties with broader office management responsibilities. The ideal candidate will serve as the operational backbone of our organisation, ensuring excellent administrative support while continuously improving our processes and systems.

About Chester Race Company:

Chester Race Company Ltd is one of the North West’s best-known and most-admired brands. It is an evolving organisation with a broad portfolio but retaining Horseracing at its core. The Company operates three racecourses, Chester, Bangor-on-Dee and Musselburgh, in Scotland. At Chester, we also own and operate - a hotel, a vibrant pub and have other property interests in the city.

General Responsibilities include:

Executive Support (50%)

• Provide comprehensive administrative support to the Executive Assistant and Secretary to the Board, Chief Operating Officer, and Group Catering Director
• Cover for the Executive Assistant and Secretary to the Board during absences
• Plan, prepare and coordinate meetings with collated briefing documents
• Compile and format regular reports for executive review (Excel and Powerpoint)
• Manage complex calendars, schedule meetings, and coordinate travel arrangements
• Take accurate minutes at meetings and follow up on action points
• Handle confidential information with appropriate discretion
• Provide ad hoc project support to executives as needed
  
  

Office Management (45%)

• Oversee day-to-day operations of the racecourse headquarters
• Manage office supplies, equipment, and vendor relationships
• Raise purchase orders according to company procedures
• Coordinate meeting room bookings and prepare spaces for meetings
• Coordinate the distribution of weekly lunch menus to staff and oversee the lunch ordering process
• Serve as the first point of contact for visitors, providing a professional welcome
• Process incoming and outgoing mail and deliveries
• Identify operational inefficiencies and implement improvements
• Maintain organized filing systems, both physical and digital
  
  

Race Day Support (5%)

• Provide flexible support across race day operations as required including guest coordination, admin support and covering key roles
• Document critical information and maintain clear communication channels during events
  
  

Skills and Attributes:

• Proven experience in an administrative or executive assistant role
• Experience or knowledge in events, hospitality, horse racing or sports/entertainment industry is desirable
• Exceptional organisational skills with the ability to manage multiple priorities
• Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Experience with electronic document management systems
• Demonstrated ability to identify and implement process improvements
• Excellent written and verbal communication skills
• Proactive problem-solving approach
• Professional demeanour with strong interpersonal skills
• Methodical yet adaptable approach to work
• Detail-oriented without losing sight of broader objectives
• Diplomacy when dealing with stakeholders at all levels
• Self-motivated with the ability to work independently
• Calm under pressure, particularly during high-volume event periods
• Commitment to continuous improvement
  
  

Benefits include:

• Enhanced employer pension contribution
• Continuous professional development
• Private medical cover (Medi-Cash)
• Enhanced maternity and paternity
• Free onsite parking
• Free chef-prepared lunch
• Gym and restaurant discounts
• Free tickets for selected Race Days across the group
• Access to a well-being app
  
  

Salary:  £26,000 - £30,000 per annum

Hours of work: 

37.5 hours per week, standard working hours are 09:00-17:00.

Evening and weekend work is expected in line with business needs with the ability to work occasional irregular hours during race events and busy periods.

This role is based in Chester with occasional travel in the UK and therefore a reliable commute to Chester city centre is essential.

Occasional remote working will be possible.

If you feel like this is the perfect fit for you, please apply with your CV attached today! All applications will be collated and assessed upon the closing date (6th July) by the recruitment team and the hiring manager for the role.