Claims Administrator

We’re committed to delivering outstanding service to our clients—and that starts with having the right people in place. We’re currently looking for a detail-oriented and proactive Claims Administrator to join our growing team in Leeds.

About the Role
As a Claims Administrator, you’ll play a vital role in supporting our claims team by ensuring the smooth and efficient handling of administrative tasks. You’ll be the first point of contact for incoming calls, maintain accurate records, and help facilitate the claims process from start to finish.

Key Responsibilities

• Provide day-to-day administrative support to the claims team
• Log and record claims using internal and external systems
• Handle incoming calls and complete Data Protection checks
• Maintain strong working relationships with Claims Adjusters
• Keep accurate and up-to-date records of all claims activity

What We’re Looking For

• Strong communication and organisational skills
• A customer-focused approach with attention to detail
• Ability to work effectively as part of a team
• Familiarity with claims processes or insurance administration is a plus
• Comfortable using software platforms and managing data

We are open to full or part time applications, and candidates can be based hybrid to either our Leeds or Shipley offices.

Rewards & Benefits:

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

· Competitive salary with an annual pay review and bonus scheme.

· 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays

· Auto enrolment into our excellent pension scheme (5% employer matched contribution)

· Flex-benefits- A range of flexible benefits to choose from, that are most important to you

· Group Life Assurance cover

· 3 months Maternity, Paternity & Adoption leave all fully paid

· Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.

· Holiday purchase scheme- up to 5 days annually

About Us:

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £650m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

And that is why you should join us!