Team Member

Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Cardiff hotel. Working on a part time, permanent basis you will receive a competitive salary of £12.30 per hour.

As our Team Member your goal is to help ensure our customers have a great experience when staying with us.

About EasyHotel

We are easyHotel, and were inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel, by offering hotels for everyone; hotels that are simple to book, simple to use and city-focused; hotels that are designed for both those travelling on a budget and those who prefer to save money on their hotel to indulge in the best the city has to offer.

We are a growing and ambitious brand that aspires to become a 100 strong pan-European platform within the next 5 years. We are present in 11 countries with 42 hotels and have recently opened a hotel in Marseille.

Role & responsibilities:

• Happy with flexible working
• Support with day to day operations
• Be the first point of contact for the guest experience
• Dealing with guest queries and complaints
• Inspecting rooms and communicating to maintenance or housekeeping with any issues
• Ensuring positive guest experiences, resulting in 5* reviews
• Ensuring smooth process through Apaleo (hotel booking system)
  
  

What’s in it for you ?

• Competitive salary with bonus and commission structure
• The opportunity to join an international team, with real potential to grow your career on a global stage
• An entrepreneurial working environment with opportunities to get involved in all areas of the business
• Eye Test Vouchers
• Bike to work scheme
• Life Assurance scheme
• Staff discount on hotel stay
• Social event throughout the year to include team engagement day out, summer party, & Christmas event
• Pension
• An employer who is committed to the sustainability agenda
• Training and development opportunities. 
• Employee Assistance Programme available including counselling sessions through a third party (T&Cs apply)
  
  

If you’d like to be part of this journey we want to hear from you!