Hotel Porter

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

We are looking for an experienced and talented Hotel Porter to join our fantastic venue, *insert venue name*

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
  
  

The Role

As a hotel porter, the right candidate will be responsible for proving a high and professional level of customer service at all times.

Duties Will Include

• Escort guests to their rooms, showing them the facilities inside the room (light switches, heating control, TV`s and etc).
• Assist customers with their luggage as well as deliver their luggage if early arrivals.
• Be responsible for storing guest luggage on check out as well as tagging it correctly is also important within this role.
• The main focus of this role will be to ensure all customers have the best possible experience, therefore seeing to every need that is required by the customer.
• Directing guests and answering all queries will ensure guests feel welcome and looked after during their stay.
  
  

The Person

• Must have experience within hospitality or a customer service environment.
  
  

The successful applicant must have experience within hospitality or a customer service environment.

The Process

If you think this is the Hotel Porter role for you then apply now and a member of the Hotel team will be in touch