Account Manager
Yü Group PLC
Date: 11 hours ago
City: Leicester, England
Contract type: Full time
Reports to: Account Manager/Team Leader
Location: Leicester LE3 5BZ
Working hours: Monday to Friday, 37.5 hours a week
As an Account Manager at Yü Energy, your primary responsibility is to take accountability for leading the engagement of our Business Account Customers.
From the moment a prospect agrees to become a Yü customer, you will manage the end-to-end interaction throughout their lifecycle. Your focus will be on onboarding performance, billing, revenue management and cash management performance and Smart Install bookings.
Passionate and motivated people are the power behind our growth so we’re looking to expand our team, and you could be part of our success story.
Department YUR - 2035 - Commercial Employment Type Permanent - Full Time Location Leicester Workplace type Onsite Compensation £28,000 - £32,000 / year Reporting To Account Manager/Team Leader
This Role's Hiring Manager
Vilpa Lillie
View Vilpa's Profile
What We Need from Yü
Here’s a taste of what you’ll be doing:
If you have what it takes you could be just what we’re looking for…
We have a wide range of benefits for our employees including:
If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
#YUIndeed
About Yü Group
Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.
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Account manager
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Apply Now
Location: Leicester LE3 5BZ
Working hours: Monday to Friday, 37.5 hours a week
As an Account Manager at Yü Energy, your primary responsibility is to take accountability for leading the engagement of our Business Account Customers.
From the moment a prospect agrees to become a Yü customer, you will manage the end-to-end interaction throughout their lifecycle. Your focus will be on onboarding performance, billing, revenue management and cash management performance and Smart Install bookings.
Passionate and motivated people are the power behind our growth so we’re looking to expand our team, and you could be part of our success story.
Department YUR - 2035 - Commercial Employment Type Permanent - Full Time Location Leicester Workplace type Onsite Compensation £28,000 - £32,000 / year Reporting To Account Manager/Team Leader
This Role's Hiring Manager
Vilpa Lillie
View Vilpa's Profile
What We Need from Yü
Here’s a taste of what you’ll be doing:
- Accountable for managing Business Account customers accounts, including onboarding, billing, revenue management performance, and cash management performance.
- Strengthen day-to-day client relationships through exceptional client service, in-depth knowledge of the client’s industry and business and impeccable delivery and client engagement.
- Develop and manage key strategic relationships across key clients and stakeholders to drive successful engagement programs.
- Ensure risks and opportunities are fully understood and communicated, identifying the best ways of mitigating the key risks and maximizing the key opportunities.
- Support department-wide development initiatives.
- Maintain and enhance knowledge of the energy industry.
- Monitor competitive activity within the assigned customers, being alert to any opportunities and threats.
- Analyse client needs and provide tailored solutions.
- Collaborate with cross-department teams to ensure client satisfaction.
- Provide regular reports and updates to the line management and other stakeholders.
- Manage and support projects from end to end.
- Develop key relationships across the organisation and with third parties.
- Train new starters on processes and policies.
- Seek improvements in working processes and practices.
- Confidently promote effective communication within the wider team and cross-departmental.
If you have what it takes you could be just what we’re looking for…
- Possess a wealth of experience in customer account management, demonstrating an exceptional level of attention to detail.
- Described as consultative, insightful and effective, with an ability to communicate with precision both in written and verbal forms.
- Demonstrate proficiency in working seamlessly with cross-functional teams, highlighting a good understanding of the intricacies of collaborative efforts.
- Proactively adopt a collaborative and detail-oriented working style, demonstrating an ability to navigate complexity with ease.
- Display an ability to work calmly and effectively under pressure, emphasising attention to detail and strategic decision-making.
- Excellent understanding of Microsoft Office and other systems, leveraging technology with precision.
We have a wide range of benefits for our employees including:
- 24 days annual leave + bank holidays
- Holiday buy – up to 5 additional days
- Day off on your birthday
- Employee Assistance Programme
- Annual salary review
- Enhanced paternity, maternity and adoption policies
- Yü made a difference Awards
- 3 days additional annual leave if you get married/civil partnership etc.
- Appointment allowance
- Long service recognition
- Refer a friend payment
- Company sick pay (subject to length of service)
- New modern facilities
- Death in service and critical illness cover
- Plus, many more
If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
#YUIndeed
About Yü Group
Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.
Documents
Account manager
Click to view
Apply Now
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