Technical Information Standards & Terminology Lead

Aleido


Date: 1 day ago
City: Warwick, England
Contract type: Full time
We're looking for a passionate and detail-orientated Technical Information Standards & Terminology Lead to join our expanding Team in Warwick.

In this pivotal role, you'll be responsible for setting and maintaining high standards in technical writing and terminology for technical end-user information. Success in this role means ensuring clarity, consistency, and accuracy across all technical information deliverables, including owners' manuals and workshop documentation. This role plays a vital part in enhancing the end-user experience and upholding the company’s reputation for excellence in technical communication

Main Responsibilities:

  • Develop and enforce writing standards for technical writers and illustrators, including Simplified Technical English and DITA compliance.
  • Implement and manage content reuse strategies and structured XML authoring frameworks to promote the best end-user experience.
  • Advise on, help create, and manage admonitions libraries, terminology libraries, templates, and other critical content.
  • Train and advise team members on technical writing standards, Simplified Technical English, grammar, and best practices.
  • Serve as the liaison for all standards and terminology-related matters with customers and internal teams.
  • Ensure all technical documentation meets industry standards and regulatory requirements.
  • Guide teams to produce high-quality work by setting clear expectations and providing constructive feedback.
  • Collaborate with other departments to integrate technical information standards seamlessly into product offerings.
  • Apply a strategic and holistic perspective to integrate the broader vision and long-term goals of the company into all processes.

Person Specification:

  • Expert level knowledge of English grammar and Simplified Technical English (STE).
  • Proven experience in writing standards for technical information deliverables.
  • Ability to write clear and concise technical content for end-users.
  • Strong training and coaching / advisory skills.
  • Excellent communication and liaison abilities.
  • Engineering technical knowledge from the Transportation or Advanced Machinery industries.
  • Previous experience producing technical information as a Senior Technical Author, Lead Author, Technical Trainer or Quality Control / Reviewer.
  • Strong attention to detail and organisational skills.
  • IT literate, with an understanding of digital delivery and how best to deliver information to the end-user.
  • Ability to work independently and as part of a team.
  • Understanding of what constitutes high-quality technical information and the ability to guide teams to achieve it.
  • Knowledge of content reuse and structured XML authoring frameworks such as DITA and S1000D.
  • ‘Big picture’ mindset, to ensure our overall deliverables meet customer standards and expectations.

Hours & Location:

  • 40 Hours
  • Warwick - Flexible Hybrid Working

What we offer:

  • Enhanced leave policies – Sickness and parental policies
  • Refer a friend scheme
  • Internal employee award schemes
  • Wellness contribution
  • Medical cash plan and discount portal

Why Aleido:

At Aleido, we look to collaborate openly, build meaningful relationships and try to see possibilities in everyday challenges. We offer a people-oriented, collaborative, and forward-thinking environment, where your unique skills and perspectives are valued.
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