Education Support Assistant

Vacancy Type

Hours per week

Location

Salary Range

About Us

Central YMCA is transforming. This is an exciting time to join us as we look forward toward growth and progression and focus on our purpose to advance the education, health and wellbeing of our communities. We want to create improved access to life-changing opportunities and enable everyone to achieve their potential, live a fulfilled life and contribute positively to society.

What we offer

• 27 days annual leave + 3 annual leave days over Christmas + bank holidays
• Extra annual paid leave for your birthday, a mental health day, and up to 5 volunteering days.
• 4% Contributory Pension Scheme
• Life Insurance
• Cycle to Work Scheme
• Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counselling sessions)
• Employee Discount Scheme

About You

To be successful in this role, you should have:

• A strong sense of purpose and passion for learning new skills and gaining understanding of the dalily operations across a national education provision.

• The ability to work independently and collaboratively as part of a wider team.

• Excellent organisational skills, initiative, and the ability to meet deadlines.

• Highly Organised. Able to manage complex schedules, deadlines, and priorities with precision.

• Attention to Detail. Accuracy is essential for handling documents, emails, and communications.

• Discretion and Confidentiality. Handles sensitive information with integrity and privacy.

• Time Management Skills. Prioritises effectively and meets deadlines, often under pressure.

• Tech-Savvy. Comfortable using office software, email, scheduling tools, and possibly educational platforms.

• Desire to learn. A willingness to improve and the ability to learn new skills to understand the daily operations of a high performing educaiton provision
• You are organised. This is a fast-paced role with operational and finacnial deadlines. The right candidate will be able to juggle multiple priorities and work well under pressure.
• Resilience. You must be able to self-motivate & push through adversities in this role.
• Follow instructions. Have the confidence and abiliy to carry out work requested to deadlines, prioritsing to the needs of the requests.

• Strong Communication Skills. Clear and professional in both written and verbal communication.

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About the Role

We are seeking a highly organised, proactive, and detail-oriented Operations support Assistant to join the Education team. This pivotal role will provide essential administrative, reporting, and communication support across our education provision. This role is central to ensuring the smooth running of the Head of Education’s daily operations, providing high-level administrative and coordination support within a fast-paced educational environment. Working closely with the Head of Education, the ideal candidate will be confident working with data, supporting internal and external communications, and maintaining operational efficiency across Central YMCA’s Education provision.

Safeguarding responsibilities: This role will involve daily contact with learners, and you will be engaging in regulated activity relevant to children. All staff have a responsibility for promoting and safeguarding the welfare of children and young people, and/or vulnerable adults for whom you are responsible and with whom you come into contact. The Charity’s Safeguarding Policy is available from Central YMCA website.

Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure, the receipt of satisfactory references, Teacher Prohibition Check, relevant original ID documentation and examination certificates.

Regulated activity: This post is exempt from the Rehabilitation of Offenders Act 1974 and the Charity is therefore permitted to ask shortlisted applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) to assess their suitability to work with children. Should you be shortlisted, you will be required to complete a disclosure form prior to interview.