Specialist Customer Supply Coordinator

Location

Hybrid - Leicester, Derby, Nottingham, Birmingham, West Midlands (Tipton)

Working Hours per week

38

Contract Type

Permanent - Full Time

We currently have a fantastic opportunity for a Specialist Customer Supply Coordinator to join our team.

Reporting directly to the Customer Supply Manager, you will manage our Inventory Management System (IMS) which incorporates new and existing Nation Account customers. As well as supporting our National Key Account sales teams and our Branch Hub network to help ensure our customers have the right parts, tools and supplies available to them when they need them.

Key responsibilities:

As a Specialist Customer Supply Coordinator, you will be responsible for providing crucial support to our VMI (Vendor Managed Inventory) including:

• Overseeing our Inventory Management System (IMS)
• Working with internal key stakeholders
• Supporting National Key Account Managers
• Liaising directly with customers and suppliers
• Supporting the management of Branch Hub stock and restocking levels
• Monitoring customer demand via VMI & IMS dashboards to ensure consignment stock is being managed correctly
• Managing linefill and in stock availability KPIs
• Investigating and sourcing replacements for discontinued stock
• Updating Cromwell internal systems in a timely and accurate manner
• Reviewing Non-moving inventory & ideal min max levels based on customer demand
• Reviewing replenishment schedules frequency and cost to serve

The ideal candidate

• Have excellent written and verbal communication skills.
• Demonstrable experience in building strong internal and external working relationships.
• Methodical and organised in your approach to tasks, with strong attention to detail.
• Confident in the use of Microsoft Office (particularly Excel)
• Have great customer focus and the ability to work in a fast-paced, sometimes pressurised environment.

In return you will receive:

• Competitive annual leave allowance with annual purchase scheme
• Group Personal Pension
• Company Funded Healthcare Cash Plan
• Company bonus
• Cycle to work scheme
• Commitment to employee development plans
• 24/7 Wellbeing and Employee Support”

Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.

Location:Birmingham, Derby, Leicester (Head Office), Lincoln, Mansfield, Nottingham, West Midlands (Tipton) Working Hours per week:38 Contract Type:Permanent - Full Time

View other locations

Group Personal Pension

Company Funded Healthcare

Bonus Scheme

Cycle to Work

24/7 Wellbeing Support

Free Tea & Coffee

Discounted Cromwell Products

Retail & Leisure Discount Scheme

Share this page