Claims Handler

Lucy Reed
Talent Acquisition Executive

Who are NFP?

With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP are part of the Aon group and specialise in helping businesses in four core areas:

• Insurance (helping them manage key risks)
• Health and safety (supporting them to create a safer workplace for their employees)
• Employee benefits (helping them reward their people more effectively)
• HR, people and talent (supporting employers and their people to thrive through changes and challenges)

Apply now

We're looking for someone with:

• Experience handling Property, Casualty and Motor claims
• Experience working in a Commercial Insurance setting
• Knowledge of FCA regulatory requirements

Using your skills, you will be:

• Deal with incoming enquiries from clients, insurers and other third parties in a professional and timely manner
• Manage client’s claims including advice on cover and indemnity.
• Actively monitor progress on outstanding claims and provide timely and accurate feedback to clients and Account Executives
• Liaise with Insurers, Loss Adjusters and other third parties
• Deal with claims on behalf of carriers on a delegated authority basis where agreements are in place

Key information

At NFP, an Aon company, we offer flexible or hybrid working, subject to your contract or line manager

Hours

35 hours a week

Location

Birmingham

What you'll love about working here

• • working in a dynamic, fast-paced organisation in an exciting industry
  • the opportunity to do globally impactful work from day one
  • learning from industry and business line specialists with decades of experience
  • a huge variety of projects to work on and challenges to solve
  • our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
  • a rich suite of employee benefits and out-of-work perks

The great benefits we offer

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Finances

It’s important to know you’re paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind.

• Matched employer pension contributions
• Life Assurance and Group Income Protection
• Lifestyle discounts for well-known brands

Work-life balance

We appreciate the importance of your life outside of work and the benefits of an effective work-life balance. That’s why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office.

• Opportunity for hybrid working
• Bring your well-behaved pooch into the office
• Generous annual leave allowance

Health and wellbeing

We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing.

• Comprehensive Private healthcare
• Healthcare cash plan
• Additional days off throughout the year to focus on your wellbeing

Charity and community work

At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference.

• Numerous charity fundraising challenges and events throughout the year
• Opportunities to volunteer and give back to the community
• Award-winning apprenticeship program, helping young adults from local schools take their first steps into the world of work

Social

It’s not all hard work; we also love to let our hair down. By providing plenty of opportunities to socialise with your colleagues throughout the year, we help ensure our people get on personally as well as professionally.

• Two large employee events every year for summer and Christmas
• Enjoy out-of-work events and socials to get to know your team better
• Good office locations with plenty of opportunity to socialise outside of work

Inclusion and belonging

We’re proud holders of Insurance Business Magazine’s 5-Star Inclusion and Belonging Employer award. Through our dedicated Inclusion and Belonging committee, we hold educational events that foster a culture of curiosity, not judgement.

• A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board
• Inclusive policies to ensure all of our people are treated fairly
• Access to Business Resource Groups

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