Service Administrator

Stratstone

Jaguar Land Rover Birmingham North

Fixed-term contract, 18 months

Basic salary up to £29,000, pension, critical illness pay, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

Do you have exceptional administration experience? You could be the Service Administrator that we are looking for.

As a Service Administrator, you’ll provide exceptional administrative support to our Service team. In return, we’ll support you with development and the opportunity to take your career to the next level.

What does the role of a Service Administrator involve?

• General service administrative tasks within the department
• Managing live service job cards
• Processing of service and warranty invoices as well as organising service bookings.
• Working on the service desk where you will be dealing with customers face to face.
• Liaising directly with fleet companies to discuss the progress of service work.
• Dealing with customers over the phone in a high pressured environment.

Do you have what it takes to be an Stratstone colleague? We’re looking for someone who has:

• Experience in an administrative role
• Excellent written communications skills and be computer literate
• The ability to build good working relationships is pivotal to this role as you’ll be liaising with suppliers as well as customers
• To have good organisational skills, and be a real team player.

Life at Stratstone:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Job Types: Full-time, Fixed term contract
Contract length: 18 months

Pay: Up to £29,000.00 per year

Work Location: In person