Community Support and Family Liaison Officer
Maltby Learning Trust

Sir Thomas Wharton Academy is seeking a passionate and dedicated Community Support and Family Liaison Officer to work with our experienced and highly motivated team of professionals to provide support to unlock barriers to learning and enable young people to achieve their full potential. This is a dynamic, people-focused role ideal for someone who thrives on making connections, solving problems, and improving lives. If you’re ready to inspire attendance, boost student success, and bridge school and community - we would like to hear from you.
We welcome applications from candidates who are passionate about supporting young people and strengthening school communities. This vital role offers the opportunity to work directly with students, families and academy staff to promote positive engagement, attendance and wellbeing.
Sir Thomas Wharton Academy already has a strong team of professionals delivering high quality learning in and out of the classroom who work together to achieve our academy vision ‘to deliver exceptional learning experiences that enable all young people to thrive in a competitive world and lead rich, purposeful lives-which underpins everything we do. Alongside academic excellence, our culture is built on care, encouragement, and meaningful enrichment. Our students are engaged, resilient, and take responsibility for their development, guided by a strong set of values that help them realise their full potential. If you feel you would like to be a part of that team and could make a valuable contribution to driving standards and performance to the next level, we would like to hear from you.
We warmly invite prospective candidates to visit the academy, meet our fantastic students and staff, and experience first-hand the energy and ambition that define our community.
The ideal candidate will:
- Be fully committed to the academy’s vision and values.
- Build trusted relationships with students and families to identify and overcome barriers to school attendance.
- Coordinate support with external agencies and the school’s leadership and attendance teams.
- Lead early intervention efforts in local primary schools to remove barriers and ease transition to STWA.
- Deliver engaging family-focused support, including parenting workshops and outreach visits.
- Act as a mentor and advocate, helping students stay engaged, achieve their potential, and feel supported.
- Inspire, engage, and build positive relationships with both students and staff.
- Exhibit a growth mindset, excellent work ethic, and a sense of humour.
- Bring relevant knowledge and an understanding of our local and educational context.
In return we offer:
- A highly supportive Trust and academy team, aligned with our shared mission to deliver exceptional learning experiences.
- A comprehensive induction programme and a culture of collaboration and professional growth.
- Outstanding opportunities for career progression through a continuous, personalised programme of Professional Learning and Development (PLD).
- A chance to shape and influence the future direction of our Careers Education and Strategy.
This post involves working with children and therefore, if successful, you will be required to apply for a disclosure of criminal records check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check.
For further information regarding the position at the academy, please contact: Mrs N Winder, PA to the Principal at [email protected].
The 'Application Form', 'Role Description' and 'Person Specification' can be accessed using this link: Maltby Learning Trust - careers
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