Warranty Administrator – West Bromwich

Guest Motor Group


Date: 6 days ago
City: Birmingham, England
Contract type: Full time
About The Company

The Guest Motor Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Professional Dealer and have been a family owned and run business for over a century.

The Group now operates out of 13 depots spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire. We provide all automotive services, from the initial sale to the complete care and management of entire fleet, no matter the size and scale. Here at the Guest Motor Group, we strive to provide the highest quality of automotive service to all our stakeholders, through fair and understanding interactions.

Employee Benefits

  • Increased holiday entitlement with length of service.
  • Recruitment incentive awards.
  • Healthcare scheme.
  • Cycle to work scheme.

Contract Type

Permanent

Working Hours

9:00am – 5:00pm Monday to Friday

37.5 Basic Weekly Hours.

Job Summary

This is an excellent opportunity for an experienced administrator or someone looking for a career in administration to join a successful brand and exciting dealer group. The successful candidate will be given training and progression opportunities.

Main Duties And Responsibilities

  • To prepare, process and invoice warranty claims following strict company and manufacturing guidelines.
  • Monitoring claim status to final payments.

Person Specification

  • Warranty or Service background would be beneficial.
  • Vehicle technical knowledge would be beneficial.
  • Autoline / Kerridge experience would be beneficial.
  • Computer literate.
  • Excellent administration skills.
  • Enthusiastic.
  • Approachable.
  • Able to resolve problems.
  • Outstanding organisation skills.
  • Good clear telephone manner.
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