Client Account Manager
Ricoh UK
Date: 1 week ago
City: Newbury, England
Contract type: Full time
Change your job, change your workplace, change your future...
We are actively building diverse teams and welcome applications from everyone
Role: Client Account Manager
Located: Field Based - Newbury
Package: Competitive salary, car allowance, commission and additional benefits
(Ricoh operate a vibrant working policy giving you flexible hybrid working options)
About Ricoh:
Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
Find Out More About Ricoh Today
What you will be doing
To manage the Vodafone customer account within specified area maintaining and driving new business opportunities forward, creating future pipeline and deliver incremental sales growth in line with sales targets and budget requirements.
In return for your commitment, you can expect
We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.
In return for your commitment, we can offer you:
Ricoh’s Core Values
Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.
For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.
Be part of something bigger
Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.
By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.
We are an equal opportunities employer
We are an equal opportunities employer
We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.
To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.
Click here to learn more about life at Ricoh.
We are actively building diverse teams and welcome applications from everyone
Role: Client Account Manager
Located: Field Based - Newbury
Package: Competitive salary, car allowance, commission and additional benefits
(Ricoh operate a vibrant working policy giving you flexible hybrid working options)
About Ricoh:
Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
Find Out More About Ricoh Today
What you will be doing
To manage the Vodafone customer account within specified area maintaining and driving new business opportunities forward, creating future pipeline and deliver incremental sales growth in line with sales targets and budget requirements.
- To be responsible for growing a specified area driving sales targets in line with budget requirements and maximizing opportunities to drive forward new and existing business.
- To develop and drive a plan for a specified area to ensure proactive, innovative and engaging sales approach is taken driving forward strategic conversations with the customer capturing customers needs and maximizing Ricoh’s growth.
- To proactively drive positive relationships within the customer account aligned to a specific area to build trust and long term relationships that can help strengthen Ricoh’s position with customer.
- To be responsible for working collaboratively with Pre and Post sales team creating a partnership approach.
- To ensure that all service and product lines sold by Ricoh are promoted in a structured manner
- demonstrating Ricoh’s unique selling points and capabilities.
- To facilitate scheduled meetings with Clients to review Commercial, Operational and Technical aspects of the account.
- To be responsible for completing EUSFA and all other data relating to the customer up to date.
- Demonstrable track record of creating and wining professional services sales in the telco market
- Experience of creating and winning reseller and systems integration solutions/sales in the telco network security space
- Experienced in building and wining work package delivery solutions and sales and in packaged resource solutions
- Knowledgeable of network security technologies, ideally Cisco, Bluecoat, Fortinet, Juniper, Checkpoint and others
- Experience of working with global telco operators or similar global enterprises
- Minimum of 3 years experience in an Account Management/Sales role within the IT Solutions and Services marketplace
- Excellent communication, presentation and sales skills
- Ability to effectively communicate at all levels both internally & externally
- Graduate level is desirable
- A minimum level of formal, structured sales training.
- Excellent IT knowledge, including Enterprise Solutions.
- Good Presentation Skills.
- Good level of IT application skills – typically Microsoft Office (Word and Excel)
- Good level of business acumen
- Ability to work on own initiative and under pressure
- Self motivated and results driven
In return for your commitment, you can expect
We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.
In return for your commitment, we can offer you:
- Flexible and hybrid working in line with role requirements
- An inclusive workplace
- Excellent package with solid basic, strong bonus and company benefits including:
- A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
- Flexible retirement plan
- Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
- Company car / car allowance (role-specific), cycle to work scheme
- Career development and life-long learning opportunities
- Opportunity to join a global company
Ricoh’s Core Values
Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.
For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.
Be part of something bigger
Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.
By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.
We are an equal opportunities employer
We are an equal opportunities employer
We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.
To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.
Click here to learn more about life at Ricoh.
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